Access to Telecommunications Equipment and Services by Persons With Disabilities

OGC-96-36: Published: Aug 29, 1996. Publicly Released: Aug 29, 1996.


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Pursuant to a legislative requirement, GAO reviewed the Federal Communications Commission's (FCC) new rule on disabled persons' access to telecommunications equipment and services. GAO found that: (1) the rule would require that telephones in workplaces, confined settings, and hotels and motels be hearing-aid compatible, have volume control, and have the letters "HAC" affixed to them; and (2) FCC followed applicable requirements in promulgating the rule.

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