Management Reform:

Implementation of the National Performance Review's Recommendations

OCG-95-1: Published: Dec 5, 1994. Publicly Released: Dec 5, 1994.

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Pursuant to a congressional request, GAO reviewed the implementation of the National Performance Review's (NPR) management reform recommendations.

GAO found that: (1) although federal agencies have acted on or partially implemented most of the NPR recommendations, only 4 percent have been fully implemented; (2) additional actions on management issues not addressed by NPR are needed to achieve budgetary savings and improve government management; (3) the successful implementation of NPR recommendations depends on a legislative-executive partnership for action, attention to agencies' capacities, and sustained political and career leadership; (4) Congress and the Administration must shift the focus of government management and accountability to emphasize outcomes and results rather than inputs, outputs, and processes; (5) the Administration must clearly state agencies' goals in outcome-based terms, develop a means to measure progress toward goals, and establish structures and processes to reinforce outcome-based management; (6) the legal imperatives needed to spur government reinvention are already in place; (7) Congress needs to resolve some agencies' conflicting missions and reduce its micromanagement of agencies to give them the flexibility they need; and (8) the transition to a results-oriented government will take years to accomplish, but the potential benefits are enormous.

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