Contingency Operations:

Opportunities to Improve the Logistics Civil Augmentation Program

NSIAD-97-63: Published: Feb 11, 1997. Publicly Released: Feb 11, 1997.

Additional Materials:

Contact:

David R. Warren
(202) 512-8412
contact@gao.gov

 

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

Pursuant to a congressional request, GAO reviewed the Army's Logistics Civil Augmentation Program (LOGCAP), focusing on: (1) the extent to which the Army is using the program; (2) reasons for increases in the program's cost for the Bosnia peacekeeping mission; (3) opportunities to improve program implementation from a doctrine, cost control, and contract oversight standpoint; (4) the use of LOGCAP in Somalia, Rwanda, and Haiti; and (5) the potential for inefficiency by having similar support contract programs in the Navy and the Air Force.

GAO found that: (1) over the last 4 years, the Army has relied on LOGCAP to help support various contingency operations and plans to maintain the capability as an option for providing support in the future; (2) since 1992, the Army has used LOGCAP to provide logistics and engineering support services to U.S. forces in six operations and, on January 30, 1997, awarded a new contract that will keep the program available until 2002; (3) as of December 7, 1996, estimated program costs were about $674.2 million, with the vast majority, about $461.5 million, going to the Bosnian mission; (4) according to the Army, use of the contractor is the choice of last resort but necessary in these missions because of troop ceilings, unavailability of host nation support, and the need to keep military units available to respond to a major regional conflict; (5) LOGCAP cost estimates for the Bosnian mission have increased substantially; (6) the Army's latest revised estimate of $461.5 million exceeds its original estimate of $350.2 million by $111.3 million or 32 percent; (7) GAO's review shows that the difference in the estimates was largely driven by changes in operational requirements once the forces arrived in the Balkan peninsula; (8) weaknesses in financial reporting and contract monitoring systems also contributed to cost increases; (9) GAO's analysis of LOGCAP implementation during the Bosnian peacekeeping mission shows that there are opportunities to make the program more efficient and effective; (10) little doctrine on how to manage contractor resources and effectively integrate them with force structure units exists; (11) the financial reporting and contract monitoring systems during the early phases of the Bosnian mission were not sufficient to provide U.S. Army, Europe officials with information they needed to track the cost of the operation, report on how LOGCAP funds were spent, or monitor contractor performance; (12) Army Materiel Command officials have worked with U.S. Army, Europe to identify problems experienced in Bosnia, and they are taking actions intended to improve program planning and management and reduce costs for future operations; and (13) the Air Force and the Navy recently initiated programs similar to LOGCAP, which may result in unnecessary overhead costs and duplication.

Recommendations for Executive Action

  1. Status: Closed - Implemented

    Comments: DOD recognized that improvements to the use of contractor support services were needed and transferred program management responsibilities from the Corps to AMC. As a part of that transfer AMC officials worked with U.S. Army officials to identify problems experienced in Bosnia and implemented changes to improve planning and management and reduce costs. These actions include changing planning scenarios, developing doctrine and guidance, improving financial management and contract monitoring systems, and providing assistance to commanders when LOGCAP is implemented.

    Recommendation: As part of the effort to improve LOGCAP, the Secretary of Defense should direct the Secretary of the Army to include specific changes to LOGCAP that incorporate lessons learned from the Bosnian operation and other missions, including developing improved financial reporting and internal controls mechanisms that provide commanders with the assurance that LOGCAP services are necessary and reasonably priced.

    Agency Affected: Department of Defense

  2. Status: Closed - Implemented

    Comments: DOD recognized that improvements to the use of contractor support services were needed and transferred program management responsibilities from the Corps to AMC. As a part of that transfer AMC officials worked with U.S. Army officials to identify problems experienced in Bosnia and implemented changes to improve planning and management and reduce costs. These actions include changing planning scenarios, developing doctrine and guidance, improving financial management and contract monitoring systems, and providing assistance to commanders when LOGCAP is implemented.

    Recommendation: As part of the effort to improve LOGCAP, the Secretary of Defense should direct the Secretary of the Army to include specific changes to LOGCAP that incorporate lessons learned from the Bosnian operation and other missions, including providing assistance to commands when LOGCAP is implemented to include deployable management teams.

    Agency Affected: Department of Defense

  3. Status: Closed - Implemented

    Comments: DOD recognized that improvements to the use of contractor support services were needed and transferred program management responsibilities from the Corps to AMC. As a part of that transfer AMC officials worked with U.S. Army officials to identify problems experienced in Bosnia and implemented changes to improve planning and management and reduce costs. These actions include changing planning scenarios, developing doctrine and guidance, improving financial management and contract monitoring systems, and providing assistance to commanders when LOGCAP is implemented.

    Recommendation: As part of the effort to improve LOGCAP, the Secretary of Defense should direct the Secretary of the Army to include specific changes to LOGCAP that incorporate lessons learned from the Bosnian operation and other missions, including providing training to commanders on using LOGCAP, including information on contractor capabilities and roles and responsibilities in planning and execution.

    Agency Affected: Department of Defense

  4. Status: Closed - Implemented

    Comments: DOD recognized that improvements to the use of contractor support services were needed and transferred program management responsibilities from the Corps to AMC. As a part of that transfer AMC officials worked with U.S. Army officials to identify problems experienced in Bosnia and implemented changes to improve planning and management and reduce costs. These actions include changing planning scenarios, developing doctrine and guidance, improving financial management and contract monitoring systems, and providing assistance to commanders when LOGCAP is implemented.

    Recommendation: As part of the effort to improve LOGCAP, the Secretary of Defense should direct the Secretary of the Army to include specific changes to LOGCAP that incorporate lessons learned from the Bosnian operation and other missions, including developing doctrine and guidance for implementing LOGCAP that identify the way to use the contractor effectively, the type of management structure to establish, financial control and oversight requirements, and mission planning considerations.

    Agency Affected: Department of Defense

  5. Status: Closed - Implemented

    Comments: DOD completed a study of the Department's needs for civilian augmentation support during operations and concluded that those needs are met most effectively and efficiently through individual programs.

    Recommendation: The Secretary of Defense should determine whether the Department's needs for civilian augmentation support during operations are met most effectively and efficiently through individual programs or some other means such as one service acting as a single manager for the others.

    Agency Affected: Department of Defense

 

Explore the full database of GAO's Open Recommendations »

Sep 27, 2016

Sep 26, 2016

Sep 23, 2016

Sep 21, 2016

Sep 7, 2016

Aug 30, 2016

Aug 11, 2016

Jul 22, 2016

Jul 21, 2016

Looking for more? Browse all our products here