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Household Goods: Administrative Changes Would Improve DOD's Do-It-Yourself Moving Program

NSIAD-94-226 Published: Sep 27, 1994. Publicly Released: Oct 03, 1994.
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Highlights

Pursuant to a congressional request, GAO reviewed the Department of Defense's (DOD) Do-It-Yourself Program (DITY), which allows service members to move their household goods themselves, focusing on: (1) the extent to which service members use the program; (2) whether DOD adequately informs service members of the program's benefits; and (3) DOD controls to ensure that the program is cost-effective.

Recommendations

Recommendations for Executive Action

Agency Affected Recommendation Status
Department of Defense The Secretary of Defense should direct the service secretaries to prepare and distribute to all transportation counselors materials that can be given to each prospective DITY participant explaining the DITY program and pointing out that there are cash incentives for participants. The prospective participants should be provided with a statement showing how much of a cash incentive they could get if they decided to use DITY.
Closed – Implemented
The services developed and issued publication fully explaining the benefits of the DITY program.
Department of Defense The Secretary of Defense should revise the Joint Federal Travel Regulations and direct the military services to revise their implementing regulations for calculating the cash incentive to be paid under the DITY program. The revision should ensure that the constructive commercial cost reflects the cost that DOD could reasonably be expected to pay if the shipment moved commercially.
Closed – Not Implemented
DOD does not agree that Joint Federal Travel Regulations need to be revised or that services' implementing regulations need to be changed.

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Topics

Cost effectiveness analysisEmployee incentivesEmployee transfersFreight transportationFreight transportation ratesHousehold goodsMilitary cost controlMilitary personnelRelocation allowancesTransportation costs