Export Controls: Opportunities for Improving Compliance With Export Administration Regulations
NSIAD-91-47
Published: Dec 06, 1990. Publicly Released: Dec 06, 1990.
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Highlights
GAO assessed the Department of Commerce's procedures for providing oral advice to exporters regarding controls on the export of commercial products that could be of military use.
Recommendations
Recommendations for Executive Action
| Agency Affected | Recommendation | Status |
|---|---|---|
| Department of Commerce | The Secretary of Commerce should direct the Under Secretary for Export Administration to ensure the accuracy of the oral advice provided on export regulations. To accomplish this, the Secretary may wish to undertake a pilot project to quantify the nature and extent of the provision of inaccurate and inconsistent advice, and based on those results, take steps to increase accountability over staff currently providing oral advice, and if necessary, limit the number of staff authorized to provide advice or include them in the telephone log system. |
Closed – Implemented
Commerce has initiated a number of programs to improve the quality of advice it provides. It established regular training and information procedures, and reviews this issue with other agencies that provide technical advice.
|
| Department of Commerce | The Secretary of Commerce should direct the Under Secretary for Export Administration to incorporate into the development of the new commodity control list design principles that will improve the list's presentation. |
Closed – Implemented
Commerce will incorporate as many of GAO suggestions as practical in developing the new control list.
|
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Topics
Customer serviceDual-use technologiesExport regulationExportingForeign trade policiesTelephonesExport controlQuality controlExportsProfessional staff