Military Exchanges: Management of Navy Exchanges and Related Issues

Pursuant to a congressional request, GAO provided information on the management and operation of the Navy Resale and Services Support Office (NAVRESSO), specifically: (1) why NAVRESSO has more military personnel than the Army and Air Force Exchange Service (AAFES); (2) the impact of the Navy's recent realignment within the Naval Supply System Command (NAVSUP); (3) the training required by and available to Navy Supply Corps officers who manage exchanges; and (4) whether the Navy has assigned inexperienced retired military personnel as deputy exchange officers.