Better Management of Defense Communications Would Reduce Costs

LCD-77-106: Published: Dec 14, 1977. Publicly Released: Dec 14, 1977.

Additional Materials:

Contact:

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

Department of Defense programs to reduce communications costs through increased use of shared services in lieu of services restricted or "dedicated" to one or several users have not been effective.

Requests for new communications services and the need for retaining existing services are not adequately reviewed to assure that valid needs are satisfied by the most economical method available. While the Defense Communications Agency (DCA) has been unable to obtain sufficient funds to provide acceptable common-user services, many users are able to obtain funds and procure dedicated services on the basis that common-user services are inadequate. More effective common-user services could be provided with the addition of more funds being spent for dedicated services.

Recommendation for Executive Action

  1. Status: Closed

    Comments: Please call 202/512-6100 for additional information.

    Recommendation: The Secretary of Defense should establish criteria to justify establishment or retention of dedicated communications services, permitting dedicated services only where requirements are so unique as to be incompatible with common-user services; establish uniform review periodic reevaluation procedures to insure that communications are justified and utilized effectively; give DCA the authority and resources to insure that the most effective and economical method of providing new services is determined; direct DCA to develop a complete and reliable inventory of Defense owned and leased communications facilities and services; and direct DCA to exercise more fully its authority to identify the potential for greater accomodation of dedicated service users, where cost effective, by further improving performance and capabilities of the common-user networks and to consider requirements that are being satisfied by dedicated services when designing new or expanded common-user networks.

    Agency Affected:

 

Explore the full database of GAO's Open Recommendations »

Sep 22, 2016

Sep 21, 2016

Sep 19, 2016

Sep 12, 2016

Sep 8, 2016

Sep 7, 2016

Sep 6, 2016

Aug 25, 2016

Looking for more? Browse all our products here