Potential for Cost Reduction in Providing Message Refile Services Through DOD Telecommunications Centers

LCD-76-128: Published: May 18, 1977. Publicly Released: May 18, 1977.

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The Department of Defense's (DOD) message refile activities were surveyed to ascertain the potential for cost reductions.

The potential exists for savings through automation of refile centers, especially where refiles are made to subscribers of other networks who have a terminal and where the delivery could be made electronically without human intervention. However, certain types of messages, where the carrier and the government personnel would perform the same manual delivery functions should be considered for exclusion.

Recommendation for Executive Action

  1. Status: Closed

    Comments: Please call 202/512-6100 for additional information.

    Recommendation: DOD should determine the feasibilities and economies of: (1) further consolidation of refile centers; (2) automating the operations performed in refiling messages; and (3) having public message service-type messages delivered by refile center personnel via telephone and mail versus refile and delivery by commercial carrier personnel. DOD should implement the above for maximum economies and efficiencies and reemphasize to refile center personnel the importance of limiting access to DOD communications systems to authorized users only.

    Agency Affected:

 

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