Perceived Barriers to Effective Information Resources Management:

Results of GAO Panel Discussions

IMTEC-92-67: Published: Sep 1, 1992. Publicly Released: Sep 1, 1992.

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GAO held a series of panel discussion with representative federal government and private industry experts to determine perceived barriers to effective information resources management (IRM) in the federal government.

GAO found that: (1) poor IRM can lead to higher costs, schedule delays, poor system performance, unsecured, impaired and uncoordinated information systems, unreliable data, and ineffective oversight and control of information resources; (2) knowledge barriers are a lack of skills or information on how to manage technology, and are caused in part by lack of defined IRM concepts, lack of IRM training, and government's inability to hire and retain skilled people; (3) institutional barriers are internal barriers or poor processes that limit effective IRM, and include the lack of a strategic management process, management focus on IRM, effective system development life-cycle management, accountability or incentives to implement IRM, performance measurements, and agency-wide implementation authority; and (4) political barriers are outside agencies' control, and are caused by the lack of long-term budget approval and agreement on objectives between agencies and Congress.

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