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Information Resources Management: Initial Steps Taken But More Improvements Needed in AID's IRM Program

IMTEC-92-64 Published: Sep 29, 1992. Publicly Released: Sep 29, 1992.
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Highlights

GAO reviewed the Agency for International Development's (AID) information resources management (IRM) program, focusing on: (1) whether the program meets federal IRM quality criteria; and (2) strategic IRM planning efforts to address IRM deficiencies and requirements.

Recommendations

Recommendations for Executive Action

Agency Affected Recommendation Status
U.S. Agency for International Development To better ensure that information resources are managed to meet agency mission and business needs, the Administrator, AID, should develop a functional business plan to provide the agency with a framework for conducting IRM.
Closed – Implemented
The agency has requested clarification on mission from Congress, and has established an information engineering project to meet the intent of the recommendation. This recommendation is also part of an overall GMR report. Therefore, GAO can consider this recommendation as action completed, agency responsive to intent.
U.S. Agency for International Development To better ensure that information resources are managed to meet agency mission and business needs, the Administrator, AID, should formalize the designation of the AID Senior IRM Official and assign agency-wide leadership for IRM to this official.
Closed – Implemented
Action completed on August 26, 1992.
U.S. Agency for International Development To better ensure that information resources are managed to meet agency mission and business needs, the Administrator, AID, should direct the Senior IRM Official to establish an effective management structure by: (1) formalizing its IRM planning process so that it includes systematic participation by all levels of the organization; (2) requiring that at least major organizations, such as missions and bureaus, develop IRM plans based on the AID business plan and strategic IRM plan; (3) ensuring coordination of initiatives for effective plan implementation; and (4) linking to the agency budget process. At a minimum, this linkage should include a funding plan that supports IRM at a level commensurate with expressed agency commitment to improving IRM operation.
Closed – Implemented
Action completed on October 23, 1992, meets the intent of the recommendation, by establishing an Information System Plan (ISP) with a timetable and estimated resource requirements for implementing an agency-wide, integrated management information system. The ISP was approved by senior management on October 23, 1992.
U.S. Agency for International Development To better ensure that information resources are managed to meet agency mission and business needs, the Administrator, AID, should direct the Senior IRM Official to establish an effective management structure by placing priority on developing, updating, and consolidating policies and standards to guide users of information resources.
Closed – Implemented
AID has developed, updated, and consolidated its IRM policies. AID officials stated that they completed this process by the second quarter of fiscal year 1994.
U.S. Agency for International Development To better ensure that information resources are managed to meet agency mission and business needs, the Administrator, AID, should direct the Senior IRM Official to establish an effective management structure by educating agencywide decision makers on the benefits of IRM initiatives and holding them accountable for implementing these initiatives.
Closed – Implemented
The agency has undertaken several actions to educate agency management on IRM responsibilities. The agency, with these actions, met the intent of the recommendation.
U.S. Agency for International Development To ensure that information requirements are driving the agency's technology investment, the Administrator, AID, should direct the IRM organization to focus its efforts and resources on completing initiatives to identify information needs. Once these information needs are determined, the agency can best determine what hardware systems and software applications are required to address them.
Closed – Implemented
AID officials stated that they had completed the requirements identification portion of their information architecture development process. The next phase of the process will involve systems procurements. GAO will observe the budget process for fiscal year 1994 to see if AID meets the intent of the report recommendation in its hardware and software procurements. IRM officials at AID received an award from GSA/GCN for its leadership in IRM. AID officials told GAO that they have completed their plans based on requirements identified.

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Topics

IT acquisitionsEmployee trainingGeneral management reviewsInformation resources managementQuality assuranceStrategic information systems planningInformation managementReporting requirementsInformation technologyInformation systems