Telecommunications: GSA's Difficulties Managing FTS 2000

Pursuant to a congressional request, GAO reviewed the General Services Administration's (GSA) management of the Federal Telecommunications System (FTS) 2000 contracts, focusing on: (1) whether GSA justified its reassignment of Navy traffic to another vendor; (2) the impact of the reassignment on the revenue allocation between the vendors; and (3) the adequacy of GSA enforcement of the statute requiring federal agencies to use FTS 2000 services unless they have unique requirements that cannot be met under the two contracts.