Information Resources:

Problems Persist in Justice's ADP Management and Operations

IMTEC-91-4: Published: Nov 6, 1990. Publicly Released: Dec 5, 1990.

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Pursuant to a congressional request, GAO reviewed the Department of Justice's (DOJ) automatic data processing (ADP) management and operation capabilities.

GAO found that: (1) problems affecting the overall management of DOJ information technology resources included DOJ components' development of separate systems, incomplete and unreliable data, and lack of an overall ADP and case management plan; (2) DOJ did not adequately respond to previous GAO recommendations to develop uniform, accurate, and complete case management information; (3) DOJ lacked the resources to adequately monitor its ADP contracts and properly conduct its oversight responsibilities; (4) DOJ structured its central information resources management (IRM) office in accordance with applicable laws; and (5) the DOJ senior IRM official did not have clear authority to direct component organizations to implement departmental IRM decisions.

Recommendations for Executive Action

  1. Status: Closed - Implemented

    Comments: DEA has changed strategy and downsized its approach to implementing a single agencywide system; data standards were developed and accurate, complete information on cases created.

    Recommendation: To strengthen the management of information resources within DOJ, the Attorney General should require that DOJ case management systems have uniform, accurate, and complete information on cases and require DOJ to develop an IRM plan.

    Agency Affected: Department of Justice

  2. Status: Closed - Implemented

    Comments: On June 20, 1991, the Attorney General issued a memo on the senior IRM official's role. GAO does not believe that the clarification is adequate. It is unclear whether Justice plans any further action.

    Recommendation: To strengthen the management of information resources within DOJ, the Attorney General should clarify the senior IRM official's authority in implementing departmental IRM decisions.

    Agency Affected: Department of Justice

  3. Status: Closed - Implemented

    Comments: DOJ hired a deputy assistant attorney general for IRM and consolidated all IRM-related staff under him. Also, the number of authorized IRM staff has increased over the last 2 years. However, 9 percent of authorized positions are vacant. IRM staff participate in systems development efforts and monitor IRM acquisitions through budget and planning processes.

    Recommendation: To strengthen the management of information resources within DOJ, the Attorney General should augment, where needed, DOJ central IRM office capabilities in the technical and management areas, ADP contract management, and oversight.

    Agency Affected: Department of Justice

 

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