Connecticut's Eligibility System:

Improving System Availability

IMTEC-90-55: Published: May 11, 1990. Publicly Released: May 31, 1990.

Additional Materials:

Contact:

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

Pursuant to a congressional request, GAO reviewed Connecticut's progress in installing a new $27-million welfare management system.

GAO found that: (1) Connecticut officials began to install the system in May 1989; (2) after successfully completing initial tests, Connecticut officials installed the system in eight district offices, then deployed the system statewide; (3) in December 1989, the systems experienced major software problems resulting in 71 nonfunctional hours; (4) officials corrected the problems and improved system availability; (5) Connecticut withheld $2.8 million in contractor payments until it solved all software problems; (6) Connecticut officials expected to accept the system from the contractor in May 1990; and (7) the federal government will pay 70 percent of the system's cost and make a final review of the system to determine compliance for federal certification.

Apr 26, 2016

Apr 5, 2016

Feb 22, 2016

Feb 11, 2016

Feb 1, 2016

Dec 16, 2015

Dec 2, 2015

Nov 25, 2015

Nov 12, 2015

Looking for more? Browse all our products here