Software Development:

Better Management Controls Needed at Navy Regional Data Automation Center

IMTEC-88-46: Published: Sep 28, 1988. Publicly Released: Sep 28, 1988.

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Pursuant to a congressional request, GAO evaluated the Navy Regional Data Automation Center (NARDAC) in the District of Columbia to determine how effectively it provided system development services to customers.

GAO found that NARDAC did not have effective means to measure project progress or accurately collect project cost information, since its: (1) project status reports did not sufficiently track or monitor projects to determine progress in meeting user requirements, the percentage of completed work, or whether project completion would be on schedule and within budget; and (2) chargeback system did not show the costs of completed tasks and was incompatible with many of the computers that contained utilization data. GAO also found that: (1) NARDAC did not include all system development services costs in its fiscal year (FY) 1988 through 1989 budget exhibit to Congress; (2) two audit organizations also identified problems similar to those it identified; and (3) NARDAC corrective actions included developing a system to track all project funds after obligation and conducting mid-year reviews of all project planning estimates.

Recommendations for Executive Action

  1. Status: Closed - Implemented

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

    Recommendation: The Secretary of the Navy should direct the Commanding Officer, NARDAC District of Columbia, to ensure that actions taken to improve overall management controls will result in status reports that track and monitor work completed on major tasks and forecast the impact of changes and delays on final project milestones.

    Agency Affected: Department of Defense: Department of the Navy

  2. Status: Closed - Implemented

    Comments: NARDAC, Washington, D.C., purchased an IBM chargeback system in September 1989. This will resolve the deficiency identified in the report.

    Recommendation: The Secretary of the Navy should direct the Commanding Officer, NARDAC District of Columbia, to ensure that actions taken to improve overall management controls will result in a chargeback system that accumulates and reports current and complete cost information.

    Agency Affected: Department of Defense: Department of the Navy

  3. Status: Closed - Implemented

    Comments: The Navy's subsequent FY 1990 through 1991 budget submission accurately reported NARDAC, Washington, D.C. costs.

    Recommendation: The Secretary of the Navy should direct the Commanding Officer, NARDAC District of Columbia, to ensure that its required budget exhibit to Congress is revised to accurately reflect all system development costs.

    Agency Affected: Department of Defense: Department of the Navy

 

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