VA Health Care:

Inadequate Controls Over Scarce Medical Specialist Contracts

HRD-92-114, Jul 29, 1992

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David P. Baine
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Pursuant to a congressional request, GAO reviewed the status of Department of Veterans Affairs (VA) efforts to strengthen its management controls.

GAO found that: (1) VA has not sufficiently improved its controls over medical specialist contracts to ensure that medical centers are avoiding contracting problems; (2) medical centers are not adequately justifying or providing adequate data for their proposed contracts; and (3) VA does not ensure that medical centers are making required contract modifications.

Status Legend:

More Info
  • Review Pending-GAO has not yet assessed implementation status.
  • Open-Actions to satisfy the intent of the recommendation have not been taken or are being planned, or actions that partially satisfy the intent of the recommendation have been taken.
  • Closed-implemented-Actions that satisfy the intent of the recommendation have been taken.
  • Closed-not implemented-While the intent of the recommendation has not been satisfied, time or circumstances have rendered the recommendation invalid.
    • Review Pending
    • Open
    • Closed - implemented
    • Closed - not implemented

    Recommendations for Executive Action

    Recommendation: The Secretary of Veterans Affairs should direct the Chief Medical Director to require medical center directors to justify, as part of their contract proposals, that: (1) physicians who perform specialty medical services cannot be hired using conventional employment practices; (2) the quantity of services purchased and prices paid for them are reasonable; and (3) effective controls are in place to monitor contractors' performance.

    Agency Affected: Department of Veterans Affairs

    Status: Closed - Implemented

    Comments: VA published a revision to its manual requiring that VA medical center directors certify that for proposed scarce medical specialists contracts: (1) physicians who perform specialty medical services cannot be hired using conventional employment practices; (2) the quantity of services purchased and prices paid for them are reasonable; and (3) effective controls are in place to monitor contractors' performance.

    Recommendation: To assist medical centers and contract reviewers, the Secretary of Veterans Affairs should direct the Chief Medical Director to develop general guidelines for evaluating the reasonableness of quantities and costs of proposed services. The Chief Medical Director should direct reviewers to ensure that centers make all required changes for cases in which contracts are approved on a contingent basis.

    Agency Affected: Department of Veterans Affairs

    Status: Closed - Implemented

    Comments: VA published a revision to its manual providing general guidelines for evaluating the reasonableness of quantities and costs of proposed services. The guidelines also provide that the medical center directors certify that all revisions contained in the VA Central Office review have been made. If all required changes have not been made the contract lacks the required Central Office approval and cannot be executed by the medical center. VA's Central Office is responsible for reviewing executed contracts to ensure that the required revisions have been made.