VA Health Care: Language Barriers Between Providers and Patients Have Been Reduced

HRD-89-40 Published: Mar 09, 1989. Publicly Released: Mar 09, 1989.

Highlights

In response to a congressional request, GAO examined the Veterans Administration's (VA) efforts to correct English-language proficiency problems among some of its health care providers.

Full Report

Full Report (26 pages)

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Chuck Young

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Topics

Veterans

Employment of foreign nationalsFederal personnel legislationHealth care personnelHiring policiesEmployee trainingInternal controlsPersonnel managementPhysiciansPublic relationsVeterans hospitals