Equal Opportunity:

Equal Employment Opportunity Commission Needs To Improve Its Administrative Activities

HRD-81-74: Published: Apr 21, 1981. Publicly Released: Apr 21, 1981.

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The Equal Employment Opportunity Commission (EEOC) reorganized its field offices. It eliminated the regional offices and litigation centers and transferred their functions to 22 enlarged district offices and 25 area offices. Each district office has an operations service unit which provides administrative support, with headquarters guidance, in such matters as budgeting, personnel, supplies, and maintenance of records and a reporting system. GAO undertook a general review of the administrative activities of EEOC partly in response to complaints received alleging abuses in this area. GAO wanted to assess how well the district offices' operations services units were carrying out their activities and how adequate and useful were the supervision and guidance they received from headquarters. GAO looked into the full range of EEOC administrative activities, including procurement practices, furniture and equipment use and control, imprest funds, personnel activities, and resource allocations.

The operations services units in the Indianapolis and Cleveland district offices were not fully carrying out their administrative functions. This was partly attributable to inexperienced staff, insufficient training, and key personnel concentrating on only certain tasks. The problems in staffing the unit chiefs' positions, the limited work done by the program analysts, and problems in personnel activities were echoed in EEOC officials' comments about the units in other district offices. The Indianapolis and Cleveland legal units were overstaffed, and this might be true elsewhere. EEOC headquarters authorized district offices to acquire certain office equipment, such as word processing and micrographic equipment. The equipment has not been used enough to justify its purchase or continued lease. The two district offices lacked controls over the accountability for office furniture and equipment. They neither required receipts when portable equipment was issued to employees nor maintained adequate inventory records for property or affixed required Federal ownership tags to all furniture or equipment. The imprest funds in the two district offices were not administered in accordance with the Department of the Treasury requirements. Fund levels exceeded needs, and quarterly cash verifications were not made. These conditions may also exist at other district offices.

Recommendations for Executive Action

  1. Status: Closed - Implemented

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

    Recommendation: The Equal Employment Opportunity Commission Acting Chairman should direct the Executive Director to expedite the completion of audiovisual training materials.

    Agency Affected: Equal Employment Opportunity Commission

  2. Status: Closed - Implemented

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

    Recommendation: The Equal Employment Opportunity Commission Acting Chairman should direct the Executive Director to ensure that, in the reorganized operations services units, adequate training is provided to staff.

    Agency Affected: Equal Employment Opportunity Commission

  3. Status: Closed - Implemented

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

    Recommendation: The Equal Employment Opportunity Commission Acting Chairman should direct the Executive Director to ensure that, in the reorganized operations services units, all required tasks are performed by the assigned staff.

    Agency Affected: Equal Employment Opportunity Commission

  4. Status: Closed - Implemented

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

    Recommendation: The Equal Employment Opportunity Commission Acting Chairman should direct the Executive Director to ensure that, in the reorganized operations services units, performance is monitored by the Office of Administration.

    Agency Affected: Equal Employment Opportunity Commission

  5. Status: Closed - Implemented

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

    Recommendation: The Equal Employment Opportunity Commission Acting Chairman should direct the Executive Director to reassess district office legal units' resource allocation and potential workload and adjust their staffs as appropriate.

    Agency Affected: Equal Employment Opportunity Commission

  6. Status: Closed - Implemented

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

    Recommendation: The Equal Employment Opportunity Commission Acting Chairman should direct the Executive Director to institute controls to ensure that equipment is purchased only after needs have been assessed and alternatives considered.

    Agency Affected: Equal Employment Opportunity Commission

  7. Status: Closed - Implemented

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

    Recommendation: The Equal Employment Opportunity Commission Acting Chairman should direct the Executive Director to ensure that accurate property inventory records are established, maintained, and monitored at its offices as soon as possible.

    Agency Affected: Equal Employment Opportunity Commission

  8. Status: Closed - Implemented

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

    Recommendation: The Equal Employment Opportunity Commission Acting Chairman should direct the Executive Director to ensure that district offices administer their imprest funds in accordance with Treasury regulations by reviewing all offices' imprest fund use and reducing their fund levels to the amount needed for 2 months.

    Agency Affected: Equal Employment Opportunity Commission

  9. Status: Closed - Implemented

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

    Recommendation: The Equal Employment Opportunity Commission Acting Chairman should direct the Executive Director to ensure that district offices administer their imprest funds in accordance with Treasury regulations by emphasizing to office directors the need for quarterly cash verifications.

    Agency Affected: Equal Employment Opportunity Commission

  10. Status: Closed - Implemented

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

    Recommendation: The Equal Employment Opportunity Commission Acting Chairman should direct the Executive Director to have unneeded leased word processing equipment and other equipment returned to the lessors.

    Agency Affected: Equal Employment Opportunity Commission

  11. Status: Closed - Implemented

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

    Recommendation: The Equal Employment Opportunity Commission Acting Chairman should direct the Executive Director to ensure that, in the reorganized operations services units, qualified persons are assigned to key positions.

    Agency Affected: Equal Employment Opportunity Commission

 

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