Allegations of Program Mismanagement at Service Employment Redevelopment Jobs for Progress, Inc., Milwaukee, Wisconsin

HRD-79-65: Published: Apr 5, 1979. Publicly Released: Apr 10, 1979.

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Complaints related to the mismanagement and the misuse of federal funds led to a review of the administrative practices at Service Employment Redevelopment (SER)--Jobs for Progress, Inc. SER-Jobs for Progress, Inc. serves a Spanish community in Milwaukee, Wisconsin, and provides classroom training in adult basic education, job preparation, and English as a second language. One of the allegations charged that although funds were available, three important jobs necessary to run an education department were not being done.

The Executive Director stated that he has attempted to hire an educational coordinator for over 2-years. In lieu of filling the position with an unqualified person, the Executive Director said that he and staff members with expertise in that area have performed the duties of educational coordinator. However, no efforts have been made to fill the position of curriculum developer and the position was not listed on the project's 1978 grant proposal. The elimination of an English as a second language instructor allegedly resulted in overcrowded classrooms. The size of classrooms is stipulated in the grant proposal and related contracts and the usual class size is within that range. After reviewing the planned participant enrollments as stipulated in the 1978 grant proposal, it was concluded that the English instructor would not be justified for an English as a second language component. Regarding charges made on malfunctioning audiovisual equipment, it is the instructor's responsibility to notify the appropriate supervisor of any problems. The executive director believes that the complaining individual has not followed existing procedures if defective equipment has not been repaired. The review disclosed that SER-Jobs for Progress, Inc. has a formal grievance procedure for resolving problems at the level at which they occur. These procedures are explained to new employees during a staff orientation and each employee is responsible for employing grievance procedures whenever problems arise.

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