Department of Education: Resolving Discrimination Complaints Has Improved With New Processing System
HEHS-99-47R
Published: Mar 23, 1999. Publicly Released: Mar 23, 1999.
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Highlights
Pursuant to a congressional request, GAO provided information on the Department of Education's Office for Civil Rights (OCR), focusing on changes: (1) the OCR has made in its complaint resolution process since fiscal year (FY) 1993; and (2) in the timeliness and efficiency in resolving complaints between FY 1993 and FY 1997.
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Administrative remediesCivil rights law enforcementDispute settlementsEmployment discriminationFair employment programsManagement information systemsRacial discriminationSex discriminationSystems conversionsCivil rights