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Social Security Administration: Significant Challenges Await New Commissioner

HEHS-97-53 Published: Feb 20, 1997. Publicly Released: Feb 20, 1997.
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Highlights

GAO reviewed the challenges facing the new Commissioner of the Social Security Administration (SSA).

Full Report

Full Report
(36 pages)

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Topics

Worker and Family Assistance
Baby boomersClaims processingCustomer serviceDisability benefitsEmployee trainingFederal agency reorganizationInformation technologyInternal controlsSocial security benefitsStrategic planningSystems conversionsSupplemental security income