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Department of Education: Efforts by the Office for Civil Rights to Resolve Asian-American Complaints

HEHS-96-23 Published: Dec 11, 1995. Publicly Released: Dec 12, 1995.
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Highlights

Pursuant to a congressional request, GAO reviewed the Department of Education's Office for Civil Rights' (OCR) handling of discrimination cases involving Asian-Americans who applied to or were enrolled in postsecondary schools, focusing on: (1) whether OCR followed established policies and procedures in conducting complaint investigations; (2) a comparison of the timeliness and outcomes of complaint investigations and compliance reviews for fiscal years 1988 through 1995 involving Asian-Americans and other minority groups; (3) whether recent OCR administrative changes improved its performance and resolution of complaint investigations and compliance reviews.

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Agency proceedingsCivil rightsCollege studentsColleges and universitiesInvestigations by federal agenciesMechanizationMinoritiesProductivity in governmentRacial discriminationStaff utilization