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IRS' Field Office Restructuring in Pennsylvania

GGD-98-9R Published: Oct 10, 1997. Publicly Released: Nov 10, 1997.
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Highlights

Pursuant to a congressional request, GAO provided information on the Internal Revenue Service's (IRS) most recent field office restructuring effort, especially as it relates to Pennsylvania, focusing on: (1) the basis of IRS' decision to consolidate the Philadelphia and Pittsburgh districts as part of an overall district office consolidation plan; (2) how this consolidation and other field office restructuring plans affect IRS positions in Pennsylvania; (3) the programmatic impacts in Pennsylvania as IRS transitions to its new structure, and their likelihood of continuation after the consolidation is complete; and (4) what savings, if any, IRS will achieve from its field office restructuring.

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Cost analysisCustomer serviceFederal agency reorganizationFederal downsizingStaff utilizationPersonnel managementReductions in forceStrategic planningTax administrationTaxpayers