Postal Service: Service and Cost Aspects of the Dakota Central Area Mail Processing Center
GGD-95-16
Published: Oct 18, 1994. Publicly Released: Oct 18, 1994.
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Highlights
Pursuant to a legislative requirement, GAO reviewed mail service provided by the Dakota Central Area Mail Processing Center, focusing on: (1) the Center's ability to maintain overnight mail service in the service area; (2) a comparison of the Center's mail service with that in Aberdeen, South Dakota, which processes its own mail; (3) the Center's projected operating costs; and (4) the number of personnel and workhours allotted to mail processing before and after consolidation.
Recommendations
Recommendations for Executive Action
| Agency Affected | Recommendation | Status |
|---|---|---|
| United States Postal Service | The Postmaster General should require that a postimplementation review of Dakota Central be made to ensure that it is achieving planned delivery performance and to more fully understand why it is not achieving planned savings. |
The Postal Service has conducted a postimplementation review of the performance of the Dakota Central Area Mail Processing Center.
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Topics
Administrative costsCentralizationComparative analysisConstruction costsCost overrunsStaff utilizationMail transportation operationsPerformance measuresPostal facilitiesPostal serviceProductivity in government