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Federal Performance Management: Agencies Need Greater Flexibility in Designing Their Systems

GGD-93-57 Published: Feb 24, 1993. Publicly Released: Apr 07, 1993.
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Highlights

Pursuant to a congressional request, GAO reviewed federal agencies' performance management systems (PMS), focusing on: (1) elements of an effective PMS; (2) whether federal agencies included these elements in PMS; and (3) federal personnel and researchers' views on the adequacy of PMS.

Recommendations

Matter for Congressional Consideration

Matter Status Comments
When Congress considers legislation concerning the Performance Management and Recognition System (PMRS), extending pay for performance to General Schedule employees, and other performance management legislation, it should consider giving agencies the flexibility to better enable them to carry out their missions and manage their human resources. Areas in which greater flexibility might be appropriate are: (1) the requirement to link several management decisions, such as promotions and rewards, directly to the appraisal; (2) the number of summary rating levels that agencies are required to use; and (3) the 1.5-percent ceiling on the PMRS pay pool.
Closed – Implemented
OPM has issued final rules providing agencies with greater flexibility.

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Topics

AccountabilityPerformance managementCommunicationEmployee incentivesEmployee promotionsFederal employeesLabor relationsPerformance appraisalPerformance measuresPersonnel managementTotal quality management