Tax Administration:

Examples of Waste and Inefficiency in IRS

GGD-93-100FS: Published: Apr 27, 1993. Publicly Released: Apr 27, 1993.

Additional Materials:


Office of Public Affairs
(202) 512-4800

Pursuant to a congressional request, GAO provided specific examples of waste, inefficiency, and abuse in the Internal Revenue Service (IRS).

GAO found that: (1) much of the waste and inefficiency in IRS has resulted from antiquated computer systems, fragmented organizational structure, and inefficient work processes; (2) lost revenue from waste and inefficiency has totalled $87 million; (3) some of the examples of waste for which there is no dollar effect could result in potentially large savings; (4) IRS failure to eliminate the causes of waste, inefficiency, and abuse will erode taxpayer confidence in IRS and diminish voluntary compliance with the tax system; (5) IRS has identified many of the problems that contribute to its inefficiency in its Taxpayer System Modernization documentation; and (6) when TSM and related organizational changes are fully implemented, many IRS inefficiencies should be alleviated.

Sep 13, 2016

Sep 6, 2016

Jul 29, 2016

Jul 7, 2016

Jun 27, 2016

Jun 23, 2016

Apr 19, 2016

Apr 13, 2016

Apr 7, 2016

Mar 28, 2016

Looking for more? Browse all our products here