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General Services Administration: Distribution Center Modernization Was Mismanaged

GGD-92-71 Published: May 20, 1992. Publicly Released: Jun 10, 1992.
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Highlights

Pursuant to a congressional request, GAO examined the General Services Administration's (GSA) efforts to modernize and automate its wholesale supply distribution centers.

Recommendations

Recommendations for Executive Action

Agency Affected Recommendation Status
General Services Administration The Administrator, GSA, should survey the software market, including both private and government sources, after completing the design of the ADP system, to identify the best alternative for meeting software needs.
Closed – Implemented
The conclusion of a market survey, completed in May 1993, was that no software package was identified that satisfies all of the functional and operating requirements. As a result, GSA will continue the software project solely with GSA resources.
General Services Administration Before modernizing any other distribution center, the Administrator, GSA, should ensure that existing procedures are effectively implemented to develop, test, and implement the critically needed software.
Closed – Not Implemented
GSA suspended modernization plans based on changes now occurring in DOD, budget constraints, and increased use of vendor direct delivery. As part of the continuing process improvement and reengineering effort, the shift to new computer equipment is still planned.
General Services Administration Before modernizing any other distribution center, the Administrator, GSA, should ensure that existing procedures are effectively implemented to complete a cost-benefit analysis when relocation plans are being considered.
Closed – Not Implemented
GSA has suspended plans for further depot modernization on the basis of dramatic changes now occurring in the Department of Defense, as well as budget constraints now imposed on civilian agencies. As these changes are assessed, GSA will begin developing an understanding of its distribution needs for the next decade.
General Services Administration Before modernizing any other distribution center, the Administrator, GSA, should ensure that existing procedures are effectively implemented to incorporate modernization design factors in original lease solicitations to allow full and open competition.
Closed – Not Implemented
GSA has suspended plans for further depot modernization on the basis of dramatic changes now occurring in the Department of Defense, as well as budget constraints now imposed on civilian agencies. As these changes are assessed, GSA will begin developing an understanding of its distribution needs for the next decade.
General Services Administration Before modernizing any other distribution center, the Administrator, GSA, should ensure that existing procedures are effectively implemented to prepare and follow move plans.
Closed – Not Implemented
GSA has suspended plans for further depot modernization on the basis of dramatic changes now occurring in the Department of Defense, as well as budget constraints now imposed on civilian agencies. As these changes are assessed, GSA will begin developing an understanding of its distribution needs for the next decade.
General Services Administration Before modernizing any other distribution center, the Administrator, GSA, should ensure that existing procedures are effectively implemented to include provisions on overtime and railcar usage in leases that adequately protect the financial interests of the government.
Closed – Not Implemented
GSA has suspended plans for further depot modernization on the basis of dramatic changes now occurring in the Department of Defense, as well as budget constraints now imposed on civilian agencies. As these changes are assessed, GSA will begin developing an understanding of its distribution needs for the next decade.

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Topics

SoftwareContract oversightFacility managementFacility transferFederal facility relocationFederal property managementFederal supply systemsInformation systemsLeasesProcurement practices