Federal Workforce:

Agencies' Estimated Costs for Counseling and Processing Discrimination Complaints

GGD-92-64FS: Published: Mar 26, 1992. Publicly Released: Mar 26, 1992.

Contact:

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

Pursuant to a congressional request, GAO reviewed the actual or estimated fiscal year (FY) 1991 dollar costs for discrimination complaint counseling and formal discrimination complaint processing for 13 civilian cabinet departments and 16 Department of Defense agencies.

GAO found that: (1) complaint counseling and processing cost the 29 departments and agencies surveyed a total cost of about $139 million in FY 1991; (2) most of the reported costs the departments and agencies allocated were for counseling individuals which totalled $40 million and performing original investigations of formal complaints of discrimination which totalled $39 million; (3) about $37.7 million of the $40 million in counseling costs took place before any formal complaint was filed; (4) preliminary data that the 29 departments and agencies reported to the Equal Employment Opportunity Commission showed that about one out of four individuals who were counseled filed a formal complaint; and (5) the departments and agencies estimated about 80 percent of the $139 million on the basis of professional experience and judgment.

Jul 15, 2014

Jun 6, 2014

May 8, 2014

Apr 9, 2014

Mar 4, 2014

Jan 29, 2014

Jul 18, 2013

Jul 8, 2013

Apr 16, 2013

Mar 15, 2013

Looking for more? Browse all our products here