Tax Systems Modernization: Private Sector Modernization Efforts IRS May Want to Examine
GGD-91-133FS
Published: Sep 24, 1991. Publicly Released: Sep 24, 1991.
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Highlights
Pursuant to a congressional request, GAO provided data on 26 private companies that GAO had previously surveyed regarding the pending modernization of the Internal Revenue Service's (IRS) tax system, focusing on the companies': (1) computer modernizations; and (2) organizational changes.
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CentralizationIndustryOrganizational changePrivate sectorService industryTax administration systemsCustomer serviceComputersBusiness systems modernizationSystems modernization