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Tax Administration: How IRS' Philadelphia Service Center Is Addressing Processing Problems

GGD-86-60BR Published: Mar 14, 1986. Publicly Released: Mar 14, 1986.
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Highlights

Pursuant to a congressional request, GAO reviewed the activities of the Internal Revenue Service (IRS) service centers, in particular, the Philadelphia Service Center, to: (1) develop information on problems experienced in 1985; (2) identify actions taken to prevent recurrence in 1986; and (3) comment on the status of service center operations during the 1986 processing season.

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Computer equipment managementFederal agency reorganizationInformation resources managementPersonnel managementProductivity in governmentTax administration systemsTaxpayersTax returnsData errorsMagnetic tapes