Uncertain Benefits From Expanded Rotation System for Customs Inspectors at Buffalo/Niagara Falls
GGD-83-19
Published: Oct 25, 1982. Publicly Released: Oct 28, 1982.
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Highlights
In response to a congressional request, GAO reviewed the expanded rotation system for inspectors which was recently initiated at the U.S. Customs Service Port of Buffalo/Niagara Falls, New York. GAO was specifically asked to: (1) determine whether the goals of enhanced inspector integrity and proficiency are valid and practicable; and (2) evaluate the system's effect on employee morale.
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