Opportunities Still Exist To Better Use the Mint's Data Processing Center
GGD-81-64, Mar 27, 1981
The Bureau of the Mint's automatic data processing center in San Francisco, California, serves not only the Bureau but other Department of the Treasury bureaus and Federal agencies as well. A review was performed to evaluate how well the Bureau's data processing resources are managed.
Incomplete and inaccurate computer utilization measurements have caused Bureau officials to believe that the data center was functioning at close to full capacity. In fact, the computer can accommodate almost twice its present workload. In addition, the center is incurring unnecessary costs for the maintenance of excess peripheral equipment for the computer. These problems have occurred because the Bureau is not collecting the performance data necessary to assess the computer's workload, evaluate its efficiency, and determine what additional equipment is or is not necessary to support it.
- Closed - implemented
- Closed - not implemented
Recommendation for Executive Action
Recommendation: The Bureau of the Mint should: (1) assure that the San Francisco automatic data processing center is performing as effectively as possible by making certain that the necessary performance and utilization measurements are collected and properly interpreted; (2) use this information as a basis for a computer performance management program to furnish periodic reports to management at the center and Mint headquarters on the extent to which data processing capacity is available and computer equipment is being used; and (3) on the basis of the information provided by the performance management program, try to ensure that the Mint's data processing capacity is fully utilized and that the data center's computer equipment is commensurate with its needs.
Agency Affected: Department of the Treasury: United States Mint
Comments: Please call 202/512-6100 for additional information.