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Secret Service Has More Computer Capacity Than It Needs

GGD-81-43 Published: Mar 17, 1981. Publicly Released: Mar 17, 1981.
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Highlights

The Secret Service relies heavily on data processing to carry out its protective and law enforcement functions. GAO reviewed the use of computers by the Service to evaluate how effectively these resources are managed and how well they contribute towards the accomplishment of its mission.

Recommendations

Recommendations for Executive Action

Agency Affected Recommendation Status
United States Secret Service The Director of the U.S. Secret Service should obtain and install the necessary performance monitoring tools to measure computer utilization and use this information as a basis to ensure that data processing resources are being used as efficiently as possible.
Closed – Implemented
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
United States Secret Service The Director of the U.S. Secret Service should perform a cost-benefit analysis of its data processing requirements and determine the equipment necessary to support these needs. At a minimum, this analysis should establish criteria to define and quantify the computer response time, security, and backup requirements for the Service to carry out its mission; explain the justification of these requirements; and demonstrate how the equipment necessary to meet these needs was decided on.
Closed – Implemented
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

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Topics

Capacity managementComputer capacityComputer equipment managementElectronic data processingFederal intelligence agenciesInformation systemsInvestigations into federal agenciesSecret serviceComputer resourcesComputers