Management-Employee Relations Problems at the Evansville, Indiana, Post Office

GGD-81-37: Published: Feb 19, 1981. Publicly Released: Feb 25, 1981.

Additional Materials:

Contact:

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

GAO reviewed management/employee relations problems at the Evansville, Indiana, Post Office.

A change in management personnel was made to improve Evansville's efficiency. Although it was not possible to prove or disprove allegations of unfair labor practices and harassment tactics, enough evidence exists to suggest that there is an element of truth in some claims. On the other hand, employees must share responsibility for events in Evansville because the numerous complaints and unproven allegations of management wrongdoing helped to create a less than desirable work environment. GAO found that conditions have improved; management has taken constructive actions such as implementation of a human relations course for supervisors and establishment of a human relations committee.

Recommendations for Executive Action

  1. Status: Closed

    Comments: Please call 202/512-6100 for additional information.

    Recommendation: The Regional Postmaster General of the Central Region should assure that the Evansville Postmaster abides by the sick leave call-in policy set forth in the local contract.

    Agency Affected: United States Postal Service

  2. Status: Closed

    Comments: Please call 202/512-6100 for additional information.

    Recommendation: The Regional Postmaster General of the Central Region should assure that the Evansville Postmaster develops a system to record and monitor disciplinary actions so that supervisors and managers can be evaluated on their labor relations performance.

    Agency Affected: United States Postal Service

  3. Status: Closed

    Comments: Please call 202/512-6100 for additional information.

    Recommendation: The Regional Postmaster of the Central Region's District Office should, to maintain a healthy and productive work environment and to assure that the situation does not return to its previous state, closely monitor events at Evansville. If the situation shows signs of deteriorating, a way should be found to free the Evansville Post Office from disruptive forces. Turmoil followed by a series of investigations should not be allowed to recur.

    Agency Affected: United States Postal Service

  4. Status: Closed

    Comments: Please call 202/512-6100 for additional information.

    Recommendation: The Regional Postmaster General, Central Region, should assure that the Evansville Postmaster implements controls over the discipline and grievance procedure to ensure that: (1) disciplinary actions are warranted, fair, consistent, and progressive; and (2) the grievance procedure produces fair and timely decisions.

    Agency Affected: United States Postal Service

 

Explore the full database of GAO's Open Recommendations »

Sep 29, 2016

Sep 28, 2016

Sep 27, 2016

Sep 26, 2016

Sep 23, 2016

Sep 21, 2016

Sep 7, 2016

Aug 30, 2016

Looking for more? Browse all our products here