Postal Service Employee Development Programs Need Better Management

GGD-81-107: Published: Sep 30, 1981. Publicly Released: Sep 30, 1981.

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GAO reviewed programs providing training or developmental experience to Postal Service employees. The objective of the review was to determine if management controls over these programs should be strengthened.

GAO found that program instructions were not always followed and some programmatic changes are needed. Weaknesses included: (1) some Postal Career Executive Service candidates received no developmental training and experiences; (2) candidate lists for officer-in-charge assignments were not properly maintained or used; (3) employee performance evaluations were not always prepared; and (4) some significant program costs were not accumulated.

Recommendations for Executive Action

  1. Status: Closed

    Comments: Please call 202/512-6100 for additional information.

    Recommendation: The Postmaster General should clarify postal instructions for maintaining officer-in-charge candidate lists to require that candidates be screened and ranked and to ensure that lists be used to fill vacancies suitable for employee development.

    Agency Affected: United States Postal Service

  2. Status: Closed

    Comments: Please call 202/512-6100 for additional information.

    Recommendation: The Postmaster General should reduce the number of Postal Career Executive Service candidates to a manageable size consistent with Postal Service requirements and ensure that each candidate receives appropriate development.

    Agency Affected: United States Postal Service

  3. Status: Closed

    Comments: Please call 202/512-6100 for additional information.

    Recommendation: The Postmaster General should ensure that performance evaluations are prepared for each employee completing a developmental assignment.

    Agency Affected: United States Postal Service

  4. Status: Closed

    Comments: Please call 202/512-6100 for additional information.

    Recommendation: The Postmaster General should improve management control over the length of officer-in-charge assignments and require budget and cost reporting to control the cost of Postal Career Executive Service candidate development.

    Agency Affected: United States Postal Service

 

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