General Services Administration: STAR-PBS' New Program for Tracking and Managing Real Property

Pursuant to a congressional request, GAO reviewed the Public Buildings Service's (PBS) System for Tracking and Administering Real Property (STAR), focusing on: (1) the functions STAR performs; (2) whether users were having problems using STAR; (3) the steps PBS had taken or is taking to address any user problems; and (4) the actions PBS had taken or plans to take to ensure that STAR data are accurate, reliable, and consistent.