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F-35 Aircraft Sustainment: DOD Needs to Address Challenges Affecting Readiness and Cost Transparency

GAO-18-75 Published: Oct 26, 2017. Publicly Released: Oct 26, 2017.
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Highlights

What GAO Found

The Department of Defense (DOD) is sustaining over 250 F-35 aircraft (F-35) and plans to triple the fleet by the end of 2021, but is facing sustainment challenges that are affecting warfighter readiness (see table). These challenges are largely the result of sustainment plans that do not fully include key requirements or aligned (timely and sufficient) funding. DOD is taking steps to address some challenges, but without more comprehensive plans and aligned funding, DOD risks being unable to fully leverage the F-35's capabilities and sustain a rapidly expanding fleet.

Table: Key Department of Defense (DOD) Challenges for F-35 Aircraft Sustainment

Key challenge

Description

Limited repair capacity at depots

DOD's capabilities to repair F-35 parts at military depots are 6 years behind schedule, which has resulted in average part repair times of 172 days—twice the program's objective (see figure 1).

Spare parts shortages

Spare parts shortages are degrading readiness. From January through August 7, 2017, F-35 aircraft were unable to fly about 22 percent of the time due to parts shortages.

Undefined technical data needs

DOD has not defined all of the technical data it needs from the prime contractor, and at what cost, to enable competition of future sustainment contracts. Technical data include the information necessary to ensure weapon system performance and support.

Unfunded intermediate-level maintenance capabilities

The Marine Corps' initial F-35 deployments on ships in 2018, and potentially the initial ship deployments for the Navy, will not include required intermediate-level maintenance capabilities. Such capabilities provide a level of support between the squadron and the depots, so that repairs can be done at sea. DOD has identified initial intermediate capabilities that it plans to implement, but funding to do so is not yet in place.

Delays in ALIS development and uncertain funding

The Autonomic Logistics Information System (ALIS) is a complex system supporting operations and maintenance that is central to F-35 sustainment, but planned updates will likely be delayed, and requirements for ALIS development are not fully funded.

Source: GAO analysis of DOD data. | GAO-18-75

Figure 1: Average Time for Depot-level Repair of an F-35 Part as Compared with the Objective

Table: Key Department of Defense (DOD) Challenges for F-35 Aircraft Sustainment

DOD's plan to enter into multi-year, performance-based F-35 sustainment contracts with the prime contractor has the potential to produce costs savings and other benefits, but DOD may not be well positioned to enter into such contracts by 2020. To date, DOD has not yet achieved its desired aircraft performance under pilot (i.e., trial) performance-based agreements with the prime contractor. In addition, the level of performance DOD has contracted for is generally below what the services desire (see figure 2 for Marine Corps example). Also, the three performance metrics DOD is using to incentivize the contractor under these pilot agreements may not be the appropriate metrics to achieve desired outcomes, in part because they are not fully reflective of processes for which the contractor has control. This can make it difficult for DOD to hold the contractor accountable. Further, due to system immaturity, DOD does not have full information on F-35 sustainment costs and technical characteristics such as reliability and maintainability, which could hinder its ability to effectively negotiate performance-based contracts with the contractor by 2020. Without examining whether it has the appropriate metrics to incentivize the contractor or a full understanding of the actual costs and technical characteristics of the aircraft before entering into multi-year, performance-based contracts, DOD risks overpaying the contractor for sustainment support that does not meet warfighter requirements.

Figure 2: F-35B Aircraft Performance Relative to Contracted and Marine Corps' Desired Performance Targets from March through June 2017

Table: Key Department of Defense (DOD) Challenges for F-35 Aircraft Sustainment

DOD has taken actions to reduce F-35 sustainment costs, but estimated life cycle costs have increased and are not fully transparent to the military services (see figure 3). Specifically, the services do not fully understand how the costs they are being charged by the program office are linked to the capabilities they are receiving, citing unexplained cost increases and difficulty in tracking their requirements to contracts. For example, the Marine Corps received an initial funding requirement for fiscal year 2017 sustainment of $293 million, which then increased to $364 million in the execution year. This lack of transparency is due in part to insufficient communication between the program office and the services, and it puts the services in a difficult position as they consider critical trade-offs that may make F-35 sustainment more affordable. Without improving communication with the services about the costs they are being charged, the services may not be able to effectively budget for long-term sustainment.

Figure 3: Growth in F-35 Aircraft Life-Cycle Sustainment Cost Estimates

Table: Key Department of Defense (DOD) Challenges for F-35 Aircraft Sustainment

Why GAO Did This Study

The F-35 aircraft represents the future of tactical aviation for the U.S. military, and is DOD's most expensive weapon system, with sustainment costs alone estimated at more than $1 trillion over a 60-year life cycle. As the F-35 program approaches full-rate production, DOD is working to deliver an affordable sustainment strategy that is able to meet the needs of the military services. This strategy is being tested as DOD stands up military depots, trains personnel, and supports its first operational squadrons—with plans to establish multi-year, performance-based contracts by 2020.

The National Defense Authorization Act for fiscal year 2017 includes a provision for GAO to review the F-35 program's sustainment support structure. This report assesses (1) the status of DOD's efforts to sustain the F-35 fleet and any challenges it has faced; (2) the extent to which DOD is positioned to enter into multi-year, performance-based F-35 sustainment contracts; and (3) the progress, if any, DOD has made toward reducing F-35 sustainment costs and the extent to which costs are transparent. GAO reviewed DOD and contractor documentation, analyzed data, and interviewed relevant officials.

Recommendations

GAO recommends that DOD revise sustainment plans, re-examine metrics and ensure that it has sufficient knowledge of costs and technical characteristics before entering into performance-based contracts, and improve communication with the services about sustainment costs. DOD concurred with these recommendations.

Recommendations for Executive Action

Agency Affected Recommendation Status
Department of Defense
Priority Rec.
The Under Secretary of Defense for Acquisition, Technology, and Logistics, in coordination with the F-35 Program Executive Officer, should revise sustainment plans to ensure that they include the key requirements and decision points needed to fully implement the F-35 sustainment strategy and aligned funding plans to meet those requirements. (Recommendation 1)
Closed – Implemented
DOD concurred with this recommendation. As of July 2020, DOD has taken a number of actions to revise its sustainment plans. Specifically, DOD issued a revised Life Cycle Sustainment Plan (LCSP) in January 2019. This LCSP contained an initial 8 elements (12 elements as of July 2020) that are focused on improvements to key areas of F-35 sustainment that are necessary for the long-term sustainment of the F-35 aircraft, including depot repair, supply chain, the Autonomic Logistics Information System, technical data and intermediate-level maintenance. DOD has developed detailed and iterative plans of action with milestones for the elements that identify the levers that affect the desired sustainment outcomes and the actions that must be taken to achieve those outcomes. According to DOD officials, these plans are updated and briefed to program and DOD leadership every 45-60 days to show progress against the outcomes. While DOD still faces sustainment challenges, the improvements in its planning process as demonstrated through the identification of objectives, actions that must be taken, milestones, and gaps, as well as the continued monitoring of progress against these plans, better positions DOD to work toward the required sustainment outcomes for the F-35. DOD's actions have met the intent of our recommendation.
Department of Defense
Priority Rec.
The Under Secretary of Defense for Acquisition, Technology, and Logistics, in coordination with the F-35 Program Executive Officer, should re-examine the metrics that it will use to hold the contractor accountable under the fixed-price, performance-based contracts to ensure that such metrics are objectively measurable, are fully reflective of processes over which the contractor has control, and drive desired behaviors by all stakeholders. (Recommendation 2)
Open
DOD concurred with this recommendation. As of January 2023, DOD is currently working on a fixed price, performance-based logistics contract with the F-35 program's prime contractor. The program's current goal is to award the performance-based logistics contract by the end of calendar year 2023. Section 356(b) of the fiscal year 2022 National Defense Authorization Act bars award of any F-35 performance-based logistics contract until the Secretary of Defense certifies that the PBL will either increase readiness or reduce sustainment costs. According to DOD officials, the Office of the Under Secretary of Defense for Acquisition and Sustainment is currently working with the F-35 program's prime contractor to gain access to the data needed to perform the cost and readiness certifications required in the 2022 National Defense Authorization Act. DOD officials believe that once the data is received and the certifications are made, the result will have met the intent of the recommendation.
Department of Defense
Priority Rec.
The Under Secretary of Defense for Acquisition, Technology, and Logistics, in coordination with the F-35 Program Executive Officer, should, prior to entering into multi-year, fixed-price, performance-based contracts, ensure that DOD has sufficient knowledge of the actual costs of sustainment and technical characteristics of the aircraft after baseline development is complete and the system reaches maturity. (Recommendation 3)
Open
DOD concurred with this recommendation. As of January 2023, DOD is currently working on a fixed price, performance-based logistics contract with the F-35 program's prime contractor. The program's current goal is to award the performance-based logistics contract by the end of calendar year 2023. Section 356(b) of the fiscal year 2022 National Defense Authorization Act bars award of any F-35 performance-based logistics contract until the Secretary of Defense certifies that the PBL will either increase readiness or reduce sustainment costs. According to DOD officials, the Office of the Under Secretary of Defense for Acquisition and Sustainment is currently working with the F-35 program's prime contractor to gain access to the data needed to perform the cost and readiness certifications required in the 2022 National Defense Authorization Act. DOD officials believe that once the data is received and the certifications are made, the result will have met the intent of the recommendation.
Department of Defense The Under Secretary of Defense for Acquisition, Technology, and Logistics, in coordination with the F-35 Program Executive Officer, should take steps to improve communication with the services and provide more information about how the F-35 sustainment costs they are being charged relate to the capabilities received. (Recommendation 4)
Closed – Implemented
DOD concurred with this recommendation. As of April 2020, DOD had taken actions in response to this recommendation. In December 2018, the Office of the Secretary of Defense issued a report to Congress on F-35 Joint Strike Fighter Sustainment Affordability and Transparency that identifies the actions that DOD is taking to improve communication with the services and transparency related to budget, contracting, and cost data. For example, DOD stated that it increased the frequency of communication between the services and the F-35 Joint Program Office during the budgeting and annual cost estimating cycles, and provided a second, updated version of the F-35 annual cost estimate in May 2018. In April 2020, the F-35 Joint Program Office continued these efforts by providing updated budget requirements to the services based on changes in its annual cost estimate. In addition, DOD has included more cost and data reporting requirements for the contractors in its F-35 sustainment contracts to increase Program Office and service visibility into how the service' funds are being spent. DOD's actions meet the intent of our recommendation. These actions, along with the others that are cited in DOD's report to Congress, will better enable the services to more effectively budget for the F-35 over the long term.

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Topics

AircraftAircraft repairCost analysisFighter aircraftMilitary aircraftPrime contractorsProprietary dataSpare partsSupply chain managementWeapon systemsActual costsCost estimatesDepot maintenanceMilitary readinessOperating and support costs