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Army Corps of Engineers: Better Data Needed on Water Storage Pricing

GAO-17-500 Published: Aug 18, 2017. Publicly Released: Sep 18, 2017.
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Fast Facts

The U.S. Army Corps of Engineers stores water for municipal and industrial water users—such as local water utilities—in its reservoirs, dams, and other civil works projects. In return, water users agree to cover the costs of the project.

Corps officials and water users told us that these project costs vary; but when we tried to examine to what extent, we found that the Corps' water storage agreement data were insufficient. Corps officials said some factors can contribute to the variation, such as projects' original construction costs and the effects of inflation.

We recommended ways to improve the Corps' data and water storage pricing process.

Key Stages in Municipal and Industrial Water Storage

Figure showing certain sections of the municipal and industrial water storage process.

Figure showing certain sections of the municipal and industrial water storage process.

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Highlights

What GAO Found

Based on GAO's review of the U.S. Army Corps of Engineers' (Corps) municipal and industrial (M&I) water storage agreement data stored in the Operations and Maintenance Business Information Link (OMBIL) database and discussions with agency officials, GAO could not determine the extent to which storage prices varied because Corps' data were not sufficiently reliable for such an analysis. Specifically, some data contained errors or were missing, and inconsistencies existed in how some data were recorded in OMBIL. Corps officials said that they do not systematically review the data, such as regularly tracing data in OMBIL back to the originating agreement to ensure the data are accurate. Instead, Corps officials said they conducted a limited quality control review of the M&I water storage agreement data in OMBIL but have not resolved all the errors they identified to help ensure complete and accurate information, as called for by federal standards for internal control. Without systematically reviewing and correcting the data in OMBIL, the Corps and users of the information may not have access to reliable M&I water storage agreement data. Corps officials also said they do not currently have plans to systematically review the M&I water storage agreement data in OMBIL because the agency does not have a policy and implementing guidance requiring review of the data, which is inconsistent with federal internal control standards. Without developing a policy and implementing guidance on how staff should systematically review and correct M&I water storage agreement data, the Corps will continue to have issues with the reliability of the data. While GAO could not determine the extent of variability in prices, Corps officials and M&I water users and stakeholders said that M&I water storage agreement prices vary. Agency officials identified factors that may contribute to the variation, including a project's original construction costs and the year the M&I water storage agreement was signed, given that inflation may increase prices charged for storage.

Many M&I water users GAO interviewed were generally satisfied with the Corps' M&I water storage pricing process. However, many M&I water users and stakeholders also highlighted concerns with their water storage agreements, primarily the length of time it took to complete the process for establishing agreements that reassign storage at existing projects from one use, such as hydropower generation, to use for M&I water supply. For example, one M&I water user GAO interviewed said it took the Corps 16 years to finalize its study for the water user's storage request and in that time the community faced a drought that jeopardized the ability to meet water storage needs of a local power plant. Corps officials could not provide estimates of the time it takes to complete the process because the agency does not systematically track this information. Under federal standards for internal controls, management should design control activities to achieve objectives and respond to risks. Such activities include promptly recording all transactions to maintain their relevance and value to management in controlling operations and making decisions. Without collecting and analyzing data on the length of time it takes to complete the process, the Corps does not have the information to identify areas that may hinder its ability to complete the water storage pricing process in a timely manner.

Why GAO Did This Study

The Corps is to implement the water storage provisions of the Water Supply Act of 1958 at Corps' projects, such as reservoirs, across the United States. Under the act, the Corps enters into agreements with M&I water users, such as local water utilities, for storage space in the projects. As part of these agreements, the Corps includes the terms of repayment to cover the cost to construct, operate, and maintain the project.

GAO was asked to review the Corps' process for setting M&I water storage agreement prices. Among other objectives, this report examines (1) what is known about the variability of these prices and (2) M&I water users' and stakeholders' views on water storage prices and how the Corps sets M&I water storage prices. GAO reviewed the M&I water storage agreement data stored in OMBIL and assessed the reliability of the data, in part, by comparing information in agreements with data in OMBIL and interviewed Corps officials in headquarters and the Kansas City, Savannah, and Tulsa districts and a nongeneralizable sample of 26 M&I water users and 14 stakeholders such as industry groups, all selected for such factors as number of storage agreements.

Recommendations

GAO recommends that the Corps systematically review and correct its data on M&I water storage agreements and develop policy and guidance for conducting such reviews; and collect and analyze data on the time it takes to complete reallocation agreements. The agency concurred with the recommendations.

Recommendations for Executive Action

Agency Affected Recommendation Status
Department of the Army The Secretary of the Army should direct the Chief of Engineers and the Commanding General of the U.S. Army Corps of Engineers to systematically review data on municipal and industrial water storage agreements stored within the OMBIL system and correct errors, as appropriate, to ensure that the data are accurate and complete.
Closed – Implemented
Based on information provided by DOD and in response to our recommendation, in September 2021, Corps officials informed us that they gathered copies of all effective municipal and industrial water storage agreements and reviewed them against the data in its Operations and Maintenance Business Information Link (OMBIL) system, completing its review of all 23 districts. Where they identified issues with storage and cost data, officials reviewed available historical records and corrected the data in OMBIL, as appropriate. In May 2021 during the Corps' review, OMBIL was determined to be unusable due to software and cybersecurity issues and was taken offline. The Corps continues to track any errors identified since OMBIL was taken offline in spreadsheets and will transfer the corrections to the replacement database when it becomes operational by March 2022.
Department of the Army The Secretary of the Army should direct the Chief of Engineers and the Commanding General of the U.S. Army Corps of Engineers to develop policy and implementing guidance directing staff to conduct systematic reviews of M&I water storage agreement data in OMBIL.
Closed – Implemented
Based on information provided by DOD and in response to our recommendation, in July 2019, the Corps developed a Standard Operating Procedures document for all of its districts with municipal and industrial water supply storage agreements. We reviewed the document, which instructs Corps staff to conduct systematic reviews and keep the agreement data in Operations and Maintenance Business Information Link (OMBIL) up to date. Among other actions, the document directs the districts to periodically review OMBIL records against agreements and billing records, and review and update agreement records with changes to existing agreements each fiscal year. The Corps distributed the document to the districts and made it available in a Corps internal system.
Department of the Army The Secretary of the Army should direct the Chief of Engineers and the Commanding General of the U.S. Army Corps of Engineers to collect and analyze data on the length of time it takes to complete the reallocation process.
Closed – Implemented
Based on information provided by DOD and in response to our recommendation, in April 2022, Corps officials informed us that they reviewed study schedule information to identify 29 previous or existing reallocation studies funded through the General Investigations and the Operations and Maintenance Appropriations that had been partially or completely funded since 2000. The Corps' analysis found that 5 studies started between 2000 and 2010 averaged 12 years to complete; 4 studies started after 2010 averaged 5 years to complete; and the remaining studies are currently active, on hold, terminated, or information was not available about a study's start. By collecting and analyzing the data, the Corps may have the information necessary to measure progress in implementing initiatives designed to streamline its planning process as well as identifying areas that may hinder the Corps' ability to complete projects in a timeline manner.

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Topics

Construction costsCost analysisData integrityData reliabilityDatabasesIndustrial engineeringPrices and pricingWater storageWater supplyWater resourcesOperations and maintenanceQuality control