Alternatives to Detention:
Improved Data Collection and Analyses Needed to Better Assess Program Effectiveness
GAO-15-26: Published: Nov 13, 2014. Publicly Released: Nov 13, 2014.
What GAO Found
From fiscal year 2011 through fiscal year 2013, the number of aliens who participated in the U.S. Immigration and Customs Enforcement's (ICE) Alternatives to Detention (ATD) program increased from 32,065 to 40,864, in part because of increases in either enrollments or the average length of time aliens spent in one of the program's components. For example, during this time period, the number of aliens enrolled in the Full-service component, which is run by a contractor that maintains in-person contact with the alien and monitors the alien with either Global Positioning System (GPS) equipment or a telephonic reporting system, increased by 60 percent. In addition, the average length of time aliens spent in the Technology-only program component, which offers a lower level of supervision at a lower contract cost than the Full-service program component and involves ICE monitoring of aliens using either telephonic reporting or GPS equipment provided by a contractor, increased by 80 percent—from about 10 months to about 18 months. In 2011, ICE recommended practices in guidance to its Enforcement and Removal Operations (ERO) field offices to better ensure cost-effective implementation of the program. For example, ICE recommended that field officers move aliens who have demonstrated compliance under the Full-service component to the less costly Technology-only component. GAO's work showed differences in ERO field offices' implementation of the guidance. However, ICE headquarters officials said that because of limitations in how they collect and maintain program data, they do not know the extent to which field officers have consistently implemented this guidance. ICE plans to institute new data collection requirements to address these limitations and use these data for a variety of purposes; however, ICE has not considered how to analyze these data to monitor the extent to which ERO field offices are implementing the guidance. Analyzing these data, once collected, could help ICE better monitor the extent to which ERO field offices are implementing the practices in its guidance intended to ensure more cost-effective program operation.
ICE has established ATD program performance measures to, among other things, assess alien compliance with requirements to appear in court and leave the country after receiving a final order of removal, but it has not collected complete data for assessing progress against these measures. Specifically, ICE's ATD contractor collected data for the Full-service component, and from fiscal years 2011 through 2013, these data showed that over 99 percent of aliens with a scheduled court hearing appeared in court as required. However, ICE did not collect similar performance data to report results for aliens enrolled in the Technology-only component—which composed 39 percent of the overall ATD program participants in fiscal year 2013—because when the program was first created, ICE officials stated that they envisioned that most aliens would be in the Full-service component with data tracked by the contractor. ICE plans to expand the contractor's role in data collection but does not plan to require collection of performance data for aliens enrolled in the Technology-only component; rather ICE plans to leave it to the discretion of field officials as to whether to require the contractor to collect these data. Without requirements to collect these data, ICE may not have complete information to fully assess program performance.
Why GAO Did This Study
Aliens awaiting removal proceedings or found to be removable from the United States are detained in ICE custody or released into the community under one or more options, such as release on bond and under supervision of the ATD program. Within the Department of Homeland Security (DHS), ICE is responsible for overseeing aliens in detention and those released into the community. In 2004 ICE implemented the ATD program to be a cost-effective alternative to detaining aliens. ICE administers the program with contractor assistance using case management and electronic monitoring to ensure aliens comply with release conditions—including appearing at immigration court hearings and leaving the United States if they receive a final order of removal. The Joint Explanatory Statement to the 2014 Consolidated Appropriations Act mandated that GAO evaluate ICE's implementation of the ATD program.
This report addresses (1) trends in ATD program participation from fiscal years 2011 through 2013 and the extent to which ICE provides oversight to help ensure cost-effective program implementation, and (2) the extent that ICE measured the performance of the ATD program for fiscal years 2011 through 2013. GAO analyzed ICE and ATD program data, reviewed ICE documentation, and interviewed ICE and ATD contractor officials.
What GAO Recommends
GAO recommends that ICE analyze data to monitor ERO field offices' implementation of guidance and require the collection of data on the Technology-only component. DHS concurred with the recommendations.
For more information, contact Rebecca Gambler at (202) 512-8777 or firstname.lastname@example.org.
Recommendations for Executive Action
Status: Closed - Implemented
Comments: In fiscal year 2015, we reported on the U.S. Immigration and Customs Enforcement's (ICE) Alternatives to Detention (ATD) program. We found that ICE has altered its implementation of the ATD program to address the cost associated with keeping aliens in the program in light of lengthy immigration proceedings. However, we found differences in how the guidance was being implemented across field offices and found that ICE did not have a plan to monitor the extent to which guidance was being implemented in the field. We recommended that ICE analyze data on its program, once collected, to monitor implementation if its guidance intended to ensure cost-effective management of the program. In February 2015, ICE reported that the ATD contractor has begun to collect data that will allow ICE to monitor it implementation of its guidance. In October 2016, ICE officials stated that they have generated reports to examine the extent to which field offices were changing aliens' supervision levels in accordance with ICE's guidance. ICE provided an example of their analysis of these data. These actions are consistent with our recommendation and should help ICE to monitor field office's implementation of its guidance intended to ensure cost-effective management.
Recommendation: To strengthen ICE's management of the ATD program and ensure that it has complete and reliable data to assess and make necessary resource and management decisions, the Secretary of Homeland Security should direct the Deputy Assistant Secretary of ICE to analyze data on changes in supervision levels and program terminations to monitor ERO field offices' implementation of ICE guidance intended to ensure cost-effective management of the program.
Agency Affected: Department of Homeland Security
Comments: In fiscal year 2015, we reported on the U.S. Immigration and Customs Enforcement's (ICE) Alternatives to Detention (ATD) program. We found that ICE's ATD contractor had collected data on aliens' compliance with requirements to appear at their immigration hearings for aliens in one of the two components of the ATD program. However, ICE had not collected similar data for aliens in the other component of the program. We recommended that ICE collect and report data on aliens' compliance with court appearance requirements for all participants in the ATD program. In March 2015, ICE officials stated that the ATD contractor was collecting data on court appearance compliance for aliens in both components of the ATD program and that it was conducting training to its ICE officers to become more aware of the option to have the contractor track these data. However, officials stated that they did not expect that 100 percent of aliens in the ATD program would be tracked for court compliance by the contractor. Officials reported that this was because there may be instances where ICE has chosen to monitor an alien directly, rather than have the contractor track an alien's compliance with court appearance requirements. Officials stated that ICE officers may decide to monitor an alien directly as a way to be fiscally responsible (i.e., when an alien's court date is far in the future and court tracking conducted by the contractor would be costly). In October 2015, ICE reported that the ATD contractor was collecting data on aliens' court appearance compliance for approximately 85 percent of aliens in the ATD program that were awaiting a hearing, and in October 2016, ICE reported tracking these data for approximately 80 percent of aliens in the ATD program. Officials stated in November 2016 that for aliens monitored directly by ICE, ICE officers are to track data on alien's court compliance in a government database, but that there may be limitations to these data given available resources. In March 2017, ICE officials stated that they plan to incorporate additional data on court appearances from the Executive Office of Immigration Review in its analyses and metrics, in addition to ATD's contractor data, to ensure that ATD has a comprehensive view of its participants' court hearing compliance. To fully address this recommendation, ICE would need to ensure that data on court appearance compliance is reported for all aliens, including aliens that ICE monitors directly.
Recommendation: To strengthen ICE's management of the ATD program and ensure that it has complete and reliable data to assess and make necessary resource and management decisions, the Secretary of Homeland Security should direct the Deputy Assistant Secretary of ICE to require that field offices ensure that ICE or contractor staff collect and report data on alien compliance with court appearance requirements for all participants in the Technology-only component of the ATD program.
Agency Affected: Department of Homeland Security