Information Technology:

Additional OMB and Agency Actions Are Needed to Achieve Portfolio Savings

GAO-14-65: Published: Nov 6, 2013. Publicly Released: Nov 6, 2013.

Additional Materials:

Contact:

David A. Powner
(202) 512-9286
pownerd@gao.gov

 

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

What GAO Found

The 26 major federal agencies that were required to participate in the PortfolioStat initiative fully addressed four of seven key requirements established by the Office of Management and Budget (OMB). However, only 1 of the 26 agencies addressed all the requirements. For example, agencies did not develop action plans that addressed all elements, such as criteria for identifying wasteful, low-value or duplicative information technology (IT) investments, or migrate two commodity IT areas—such as enterprise IT systems and IT infrastructure—to a shared service by the end of 2012.

Further, OMB’s estimate of about 100 consolidation opportunities and a potential $2.5 billion in savings from the PortfolioStat initiative is understated because, among other things, it did not include estimates from the Departments of Defense and Justice. GAO’s analysis, which includes these estimates, shows that, collectively, the 26 agencies are reporting about 200 opportunities and at least $5.8 billion in potential savings through fiscal year 2015.

Five selected agencies—the Departments of Agriculture, Defense, the Interior, the Treasury, and Veterans Affairs—identified 52 consolidation initiatives, along with other IT management improvements, and estimated at least $3.7 billion in potential cost savings through fiscal year 2015. However, four agencies did not always provide sufficient support for all of their estimates, and they varied in their use of processes—such as an enterprise architecture and a method for assessing the value of investments—recommended by OMB to identify consolidation opportunities. More consistently using these tools may reveal further opportunities for consolidation, and better support for estimated savings may increase the chances that they will be achieved.

OMB‘s fiscal year 2013 PortfolioStat guidance identifies a number of planned improvements but does not fully address certain weaknesses in the implementation of the initiative, such as limitations in CIOs’ authority, weaknesses in agencies’ commodity IT baselines, accountability for migrating selected commodity IT areas, or the information on agencies’ progress that OMB intends to make public.

Why GAO Did This Study

Federal agencies plan to spend at least $82 billion on IT in fiscal year 2014, and GAO has previously reported on challenges in identifying and reducing duplicative IT investments. In 2012, OMB launched its PortfolioStat initiative—a process where agencies gather information on their IT investments and develop plans for consolidation and increased use of shared-service delivery models.GAO was asked to review the implementation of PortfolioStat. GAO’s objectives were to (1) determine whether agencies completed key required PortfolioStat actions, (2) evaluate selected agencies’ plans for making portfolio improvements and achieving associated cost savings, and (3) evaluate OMB’s plans to improve the PortfolioStat process. To do this, GAO analyzed plans, status reports, and other documentation from agencies and interviewed agency and OMB officials. GAO also interviewed officials and reviewed documentation from five agencies selected based on their IT expenditures and management structures.

What GAO Recommends

GAO is recommending, among other things, that OMB require agencies to fully disclose limitations in CIOs’ ability to exercise their authority and that 24 agencies take steps to improve their PortfolioStat implementation. OMB agreed with some of the recommendations and disagreed with others; and responses from the 21 agencies commenting on the report varied. GAO continues to believe that the majority of the recommendations are valid, but has removed two, and modified one, as discussed in the report.

For more information, contact David A.Powner at (202) 512-9286 or pownerd@gao.gov.

Recommendations for Executive Action

  1. Status: Closed - Implemented

    Comments: OMB took action to address this recommendation. Specifically, OMB memorandum M-15-14 on implementing the Federal Information Technology Acquisition Reform Act (FITARA) defined chief information officer responsibilities for managing information technology in a "common baseline" and required agencies to complete a self-assessment identifying conformity with or gaps with this common baseline by August 15, 2015. From this self-assessment, agencies were also required to provide a draft FITARA implementation plan outlining the actions they plan to take to implement FITARA and address gaps in current processes. In November 2015, OMB told GAO that all Chief Financial Officer Act agencies had submitted their self-assessments and their draft FITARA Implementation Plans.

    Recommendation: To help ensure the success of PortfolioStat, the Director of the Office of Management and Budget and the Federal Chief Information Officer should require agencies to fully disclose limitations their Chief Information Officer's (CIOs) might have in exercising the authorities and responsibilities provided by law and OMB's guidance. Particular attention should be paid to the Departments of Health and Human Services, and State; the National Aeronautics and Space Administration; the Office of Personnel Management; and the U.S. Agency for International Development, which reported specific limitations with the CIO's authority.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  2. Status: Closed - Implemented

    Comments: While OMB did not specifically require agencies to perform the recommended actions, the agency issued guidance aimed at improving the quality of reported data and reducing duplication, which meets the intent of the recommendation. For example, in June 2015, OMB issued guidance (M-15-14) for implementing IT reform legislation commonly referred to as the Federal Information Technology Acquisition Reform Act or FITARA. The guidance, among other things, requires agencies to develop an improvement plan if OMB or the agency Chief Information Officer determines that investment data that are required to be reported on a monthly basis are not timely or reliable. The guidance also requires agencies to hold quarterly PortfolioStat reviews with OMB during which they are to discuss how they use category management to consolidate commodity IT assets, eliminate duplication between assets, and improve procurement and management of hardware, software, network, and telecom services. Furthermore, during the PortfolioStat reviews, agencies are to share lessons-learned related to commodity IT procurement policies and efforts to establish enterprise-wide inventories of related information. In addition, during fiscal year 2016, OMB issued three memoranda for improving the management and acquisition of desktops and laptops, mobile devices, and software licenses (M-16-02, M-16-20, and M-16-12 respectively,) which require agencies to maintain inventories of these commodity IT assets and reduce the number of contract vehicles used to purchase them. These memorandums issued by OMB should increase agencies' ability to identify further opportunities for reducing wasteful, duplicative, or low-value investments.

    Recommendation: To help ensure the success of PortfolioStat, the Director of the Office of Management and Budget should direct the Federal Chief Information Officer to require that agencies (1) state what actions have been taken to ensure the completeness of their commodity IT baseline information and (2) identify any limitation with this information as part of integrated data collection quarterly reporting.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  3. Status: Closed - Not Implemented

    Comments: While OMB generally agreed with this recommendation at the time it was made, it did not take any specific action to implement it. In December 2016, the agency told GAO that this recommendation had been "overcome by events" and stated that it had issued guidance requiring agencies to reduce the duplication of commodity informationgy technology (IT) since 2012, including recent memorandums on improving the acquisition and management of laptops and desktops, software licenses, and mobile devices. Because it did not track agencies' progress in completing their commodity IT consolidation efforts, OMB cannot be assured that these agencies' plans for making portfolio improvements fully realize the benefits of the PortfolioStat initiative.

    Recommendation: To help ensure the success of PortfolioStat, the Director of the Office of Management and Budget should direct the Federal Chief Information Officer to require agencies to report on the progress of their two consolidation efforts that were to be completed by December 2012 as part of the integrated data collection quarterly reporting.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  4. Status: Open

    Comments: In its comments on GAO's November 2013 report, OMB disagreed with this recommended action, stating that it had disclosed limitations on data reported and cited three instances of these efforts. However, GAO maintained that, while OMB reported limitations of data regarding commodity information technology (IT) consolidation efforts in these cases, the information reported did not provide stakeholders and the public with a complete understanding of the data presented. For example, OMB did not disclose that information from the Departments of Defense (DOD) and Justice was not included in the consolidation estimates reported, which, considering the scope of DOD's efforts in this area (at least $3.2 billion), was a major gap. As of March 2017, OMB still had not addressed this recommendation. During that month, the agency told GAO that improving the quality of the data agencies submit through the integrated data collections (which include data on agencies' consolidation efforts and associated savings and cost avoidance) is a priority and that Office of the Federal Chief Information Officer staff follow up with agencies when they detect anomalies in the data reported. OMB, however, did not address actions to disclose the limitations of data reported or disclose the parameters and assumptions of these data. Such disclosure would provide the public and other stakeholders with crucial information needed to understand the status of PortfolioStat and agency progress in meeting the goals of the initiative.

    Recommendation: To help ensure the success of PortfolioStat, the Director of the Office of Management and Budget should direct the Federal Chief Information Officer to disclose the limitations of any data reported (or disclose the parameters and assumptions of these data) on the agencies' consolidation efforts and associated savings and cost avoidance.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  5. Status: Open

    Comments: OMB's June 2015 memorandum on the management and oversight of federal information technology (M-15-14) established quarterly PortfolioStat sessions between OMB and agency Chief Information Officers. This represented a change from the previously required annual action item memos. In November 2016, OMB stated that it informally tracks action items resulting from PortfolioStat but no formal documentation is kept. We will continue to follow up on how OMB ensures that agencies report on efforts to address action items as part of future PortfolioStat reporting.

    Recommendation: To help ensure the success of PortfolioStat, the Director of the Office of Management and Budget should direct the Federal Chief Information Officer to require that agencies report on efforts to address action plan items as part of future PortfolioStat reporting.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  6. Status: Open

    Comments: In October 2015, OMB started displaying actual data consolidation savings data on the federal information technology (IT) dashboard, consistent with provisions of the IT reform legislation commonly referred to as the Federal Information Technology Acquisition Reform Act. However, in November 2016, and again in March 2017, OMB stated that it does not track planned cost savings and cost avoidance figures and did not provide any plans to do so. Improving the transparency and accountability for PortfolioStat by publicly disclosing both planned and actual data consolidation efforts and related cost savings by agency would provide stakeholders, including Congress and the public, a means to monitor agencies' progress and hold them accountable for reducing duplication and achieving cost savings.

    Recommendation: To help ensure the success of PortfolioStat, the Director of the Office of Management and Budget should direct the Federal Chief Information Officer to improve transparency of and accountability for PortfolioStat by publicly disclosing planned and actual data consolidation efforts and related cost savings by agency.

    Agency Affected: Executive Office of the President: Office of Management and Budget

  7. Status: Open

    Comments: In its March 2014 statement of actions to address our recommendations, the Department of Agriculture (USDA) provided information on its efforts to ensure the quality of its commodity IT baseline data. Specifically, USDA reported having (1) developed a central repository for agencies and staff offices to populate commodity IT data and (2) provided training on the use of the repository, and (3)established an addtional level of oversight to monitor data quality. We are reviewing supporting documentation obtained from the department to determine whether the recommendation has been fully addressed.

    Recommendation: To improve the department's implementation of PortfolioStat, the Secretary of Agriculture should direct the CIO to develop a complete commodity IT baseline.

    Agency Affected: Department of Agriculture

  8. Status: Open

    Comments: In its March 2014 statement of actions to address our recommendations, the Department of Agriculture provided information on the elements identified in the recommendation. We are reviewing additional supporting documentation obtained from the department to determine whether the recommendation has been fully addressed.

    Recommendation: To improve the department's implementation of PortfolioStat, in future reporting to OMB, the Secretary of Agriculture should direct the CIO to fully describe the following PortfolioStat Action plan elements: (1) consolidate commodity IT spending under the agency CIO and (2) establish criteria for wasteful, low-value, or duplicative investments.

    Agency Affected: Department of Agriculture

  9. Status: Open

    Comments: In its March 2014 statement of actions to address our recommendations, the Department of Agriculture stated that its Chief Information Officer will formalize and implement a value-based measurement model to help determine which IT investments should be included in the USDA IT portfolio. We are reviewing supporting documentation obtained from the department to determine whether this recommendation has been fully addressed.

    Recommendation: To improve the department's implementation of PortfolioStat, as the department finalizes and matures its valuation methodology, the Secretary of Agriculture should direct the CIO to utilize this process to identify whether there are additional opportunities to reduce duplicative, low-value, or wasteful investments.

    Agency Affected: Department of Agriculture

  10. Status: Open

    Comments: In its March 2014 statement of actions to address our recommendations, the Department of Agriculture stated that its CIO has developed supporting documentation for the cost savings/avoidance associated with the efforts identified in the recommendation. We are reviewing supporting documentation obtained from the department to determine whether this recommendation has been fully addressed.

    Recommendation: To improve the department's implementation of PortfolioStat, the Secretary of Agriculture should direct the CIO to develop support for the estimated savings for fiscal years 2013 through 2015 for the Cellular Phone Contract Consolidation, IT Infrastructure Consolidation/Enterprise Data Center Consolidation, and Geospatial Consolidation initiatives.

    Agency Affected: Department of Agriculture

  11. Status: Open

    Comments: In its January 2014 statement of actions to address our recommendations, the Department of Commerce stated that the majority of its IT investments were made at the operating unit level and it was therefore planning on issuing policy to require consistency between the operating units' enterprise architecture and the totality of IT investments as reflected in the annual capital asset plan and business case summary submission. The department noted it would also require that consistency between the department's enterprise architecture and the IT investment portfolio is confirmed before submission of either of these artifacts. We are following up with the department to determine the status of these planned actions.

    Recommendation: To improve the department's implementation of PortfolioStat, the Secretary of Commerce should direct the CIO to reflect 100 percent of information technology investments in the department's enterprise architecture.

    Agency Affected: Department of Commerce

  12. Status: Open

    Comments: In its January 2014 statement of actions to address our recommendations, the Department of Commerce stated it had submitted two iterations of its commodity IT baseline to OMB since we made our recommendation. The department noted the PortfolioStat process and requirement to submit the baseline through the integrated data collection tool helped ensure the baseline was complete. We plan to follow up with Commerce officials.

    Recommendation: To improve the department's implementation of PortfolioStat, the Secretary of Commerce should direct the CIO to develop a complete commodity IT baseline.

    Agency Affected: Department of Commerce

  13. Status: Open

    Comments: In its December 2013 statement of actions to address our recommendations, the Department of Defense stated that it had efforts underway, including an initiative known as the Joint Information Environment, to further refine the Department's commodity IT baseline. As of August 2016, we found that the department's DOD IT Portfolio Repository included business and enterprise IT systems--two of three commodity IT areas defined by OMB--as part of an ongoing engagement. We are following up with the department to find out about actions to develop an inventory of assets associated with IT infrastructure--the third category of commodity IT defined by OMB.

    Recommendation: To improve the department's implementation of PortfolioStat, the Secretary of Defense should direct the CIO to develop a complete commodity IT baseline.

    Agency Affected: Department of Defense

  14. Status: Open

    Comments: As of December 2013, the department did not concur with this recommendation stating that the commodity IT construct implemented in the PortfolioStat initiative did not work well within the department's federated processes. The department agreed, however, that a strategy, consistent with the intent of achieving better buying power and control of commodity IT items, should be developed and implemented within the department using existing authorities, and noted that it was in the process of implementing such a strategy. In August 2016, we followed up with the department to obtain an update on the status of this strategy and determine the associated reporting to OMB. As of the end of October, we were still waiting for a response.

    Recommendation: To improve the department's implementation of PortfolioStat, in the future reporting to OMB, the Secretary of Defense should direct the CIO to fully describe the following PortfolioStat action plan element: consolidate commodity IT spending under the agency CIO.

    Agency Affected: Department of Defense

  15. Status: Open

    Comments: In its statement of actions to address our recommendations, the Department of Defense stated that it already reports data center consolidation savings to both OMB and Congress and will continue to realize savings from the Enterprise Software Initiative, other strategic sourcing efforts, and the continuing implementation of General Fund Enterprise Business System initiatives. As of August 2016, we had collected support for data center consolidation as part of our ongoing data center consolidation work, and were waiting to receive support for the Enterprise Software Initiative savings for fiscal years 2013 to 2015 through recommendation follow-up for a prior software licensing review (GAO-14-413). We are following up with the department to obtain support for savings for the General Fund Enterprise Business System.

    Recommendation: To improve the department's implementation of PortfolioStat, the Secretary of Defense should direct the CIO to obtain support from the relevant component agencies for the estimated savings for fiscal years 2013 to 2015 for the data center consolidation, enterprise software purchasing, and General Fund Enterprise Business System initiatives.

    Agency Affected: Department of Defense

  16. Status: Open

    Comments: In its statement of actions to address our recommendations, the Department of Defense stated that the U.S. Army Corps of Engineers would fully describe the four action plan elements identified in this recommendation in future OMB reporting. We are following up with the department to determine the status of these efforts and obtain the associated supporting documentation.

    Recommendation: To improve the U.S. Army Corps of Engineers' implementation of PortfolioStat, in future reporting to OMB, the Secretary of Defense should direct the Secretary of the Army to the CIO to fully describe the following PortfolioStat action plan elements: (1) consolidate commodity IT spending under the agency CIO; (2) target duplicative systems or contracts that support common business functions for consolidation; (3) establish criteria for identifying wasteful, low-value, or duplicative investments; and (4) establish a process to identify these potential investments and a schedule for eliminating them from the portfolio.

    Agency Affected: Department of Defense

  17. Status: Open

    Comments: In October 2016, the Department of Defense provided a report stating it had completed the consolidation of eCPIC to a shared service in August 2014. We are following up with the department to obtain supporting documentation.

    Recommendation: To improve the U.S. Army Corps of Engineers' implementation of PortfolioStat, the Secretary of Defense should direct the Secretary of the Army to report on the agency's progress in consolidating eCPIC to a shared service as part of the OMB integrated data collection quarterly reporting until completed.

    Agency Affected: Department of Defense

  18. Status: Open

    Comments: In its March 2014 statement of actions to address our recommendations, the Department of Energy stated that it will update its policy orders as necessary to implement the OMB policy for consolidating commodity IT under the Chief Information Officer and include a description in future OMB reporting. The department also noted that it will work to establish additional value criteria to idenitfy low-value or duplicative federal commodity IT investments, and these criteria will be described in future OMB reporting. We are reviewing the department's reporting to OMB to determine the extent to which this recommendation has been addressed.

    Recommendation: To improve the department's implementation of PortfolioStat, in future reporting to OMB, the Secretary of Energy should direct the CIO to fully describe the following PortfolioStat action plan elements: (1) consolidate commodity IT spending under the agency CIO and (2) establish criteria for identifying wasteful, low-value, or duplicative investments.

    Agency Affected: Department of Energy

  19. Status: Open

    Comments: In August 2014, the Environmental Protection Agency reported that it uses OMB's quarterly integrated data collection submission process to continually update the information in its baseline. We are following up with the agency to determine whether it has any process to ensure the completeness of the information that is submitted.

    Recommendation: To improve the agency's implementation of PortfolioStat, the Administrator of the Environmental Protection Agency should direct the CIO to develop a complete commodity IT baseline.

    Agency Affected: Environmental Protection Agency

  20. Status: Open

    Comments: In August 2014, the Environmental Protection Agency stated that, in its August 2014 PortfolioStat update, it had reported to OMB on the status of actions to consolidate commodity IT spending under the agency CIO and to establish targets for commodity IT spending reductions. The agency also stated that it was working to develop criteria for identifying wasteful, low-value, and duplicative investments. We are reviewing the August 2014 PortfolioStat update to verify the agency's claims. We plan to also follow up on efforts to develop the aforementioned criteria and any associated reporting to OMB.

    Recommendation: To improve the agency's implementation of PortfolioStat, in future reporting to OMB, the Administrator of the Environmental Protection Agency should direct the CIO to fully describe the following PortfolioStat action plan elements: (1) consolidate commodity IT spending under the agency CIO; (2) establish targets for commodity IT spending reductions and deadlines for meeting those targets; and (3) establish criteria for identifying wasteful, low-value, or duplicative investments.

    Agency Affected: Environmental Protection Agency

  21. Status: Open

    Comments: In its March 2014 statement of actions to address our recommendations, the Environmental Protection Agency stated that it expected its print services to take on additional devices and locations beginning in April 2014 and that a contract vehicle for the purchasing and leasing of end user computing equipment was expected to be awarded by the end of the month. We are reviewing the agency's quarterly reporting to OMB to determine whether progress on the two initiatives was reported to OMB as we recommended.

    Recommendation: To improve the agency's implementation of PortfolioStat, the Administrator of the Environmental Protection Agency should direct the CIO to report on the agency's progress in consolidating the managed print services and strategic sourcing of end user computing to shared services as part of the OMB integrated data collection quarterly reporting until completed.

    Agency Affected: Environmental Protection Agency

  22. Status: Closed - Implemented

    Comments: In August 2014, GSA provided GAO a status report showing completion of the migration of the contract writing module to shared services in the February-March 2014 time frame. GSA also provided a November 2013 PortfolioStat action plan to OMB that listed GAO's recommendation as an action item. However, OMB's quarterly data collection process did not allow for submission of progress reports, so GSA was not able to submit quarterly reports. Instead, GSA prepared quarterly status updates officials stated they would have submitted to OMB if a reporting mechanism had become available. We believe that GSA's actions fulfill our recommendation.

    Recommendation: To improve the agency's implementation of PortfolioStat, the Administrator of the General Services Administration should direct the CIO to report on the agency's progress in consolidating the contract writing module to a shared service as part of the OMB integrated data collection quarterly reporting until completed.

    Agency Affected: General Services Administration

  23. Status: Closed - Implemented

    Comments: In November 2016, HHS provided its plan for implementing provisions of the Federal Information Technology Acquisition Reform Act. The plan, among other things, describes the department's strategy to consolidate commodity IT spending under the department Chief Information Officer through the use of IT Steering Committees. Specifically, according to the plan, the IT Steering Committees are to identify common solutions, ensure effective use of HHS resources, and help eliminate redundant investments. These committees, which are chaired by the HHS CIO, focus on one of three portfolio/domain areas: Administration and Management, Health and Human Services, and Scientific Research. The Administration and Management domain focuses on commodity IT investments.

    Recommendation: To improve the department's implementation of PortfolioStat, in future OMB reporting, the Secretary of Health and Human Services should direct the CIO to fully describe the following PortfolioStat action plan element: consolidate commodity IT spending under the agency CIO.

    Agency Affected: Department of Health and Human Services

  24. Status: Closed - Implemented

    Comments: In December 2013, HUD provided a commodity IT baseline. It was comprised primarily of services because HUD was (1) operating under a fully outsourced infrastructure managed services model with two vendors providing consolidated departmental IT infrastructure operations, (2) using an Interagency Agreement (IAA) with the Department of Treasury's Administrative Resource Center (ARC) for financial management services. We had previously reviewed evidence of the interagency agreement with Treasury. In February 2016, we received evidence of the department's other managed service arrangements.

    Recommendation: To improve the department's implementation of PortfolioStat, the Secretary of Housing and Urban Development should direct the CIO to develop a complete commodity IT baseline.

    Agency Affected: Department of Housing and Urban Development

  25. Status: Closed - Implemented

    Comments: In December 2013, HUD provided decision criteria which the department stated would be used to prioritize funding requests for its FY14/FY15 internal expenditure plan and assist in identifying wasteful, low-value, and duplicative investments. These criteria address strategic alignment, business value, risk reduction, ability to execute, and operational management for different types of investment. We are monitoring HUD's actions to use these and other criteria in our efforts to follow up on a related recommendation made in GAO-15-56.

    Recommendation: To improve the department's implementation of PortfolioStat, in future reporting to OMB, the Secretary of Housing and Urban Development should direct the CIO to fully describe the following PortfolioStat action plan element: establish criteria for identifying wasteful, low-value, or duplicative investments.

    Agency Affected: Department of Housing and Urban Development

  26. Status: Closed - Implemented

    Comments: In September 2014, HUD provided evidence that it had completed the migration of the HR End-to-End Performance Management module to a shared service at the beginning of fiscal year 2014.

    Recommendation: To improve the department's implementation of PortfolioStat, the Secretary of Housing and Urban Development should direct the CIO to report on the department's progress in consolidating the HR End-to-End Performance Management Module to a shared service as part of the OMB integrated data collection quarterly reporting until completed.

    Agency Affected: Department of Housing and Urban Development

  27. Status: Open

    Comments: In August 2014, the Department reported that it was planning to undertake a series of activities spanning a 15-month timeframe to create a complete commodity IT baseline, including embarking upon a statistical analysis and cost projection initiative that is intended to identify the degree of confidence in the commodity IT baseline, and develop mechanisms that will enable validation and verification in the future. We will follow up with the department on the results of its activities.

    Recommendation: To improve the department's implementation of PortfolioStat, the Secretary of the Interior should direct the CIO to develop a complete commodity IT baseline.

    Agency Affected: Department of the Interior

  28. Status: Open

    Comments: In its January 2014 comments on our report, the Department of the Interior stated that it was undertaking a business-driven approach that will involve working wtih its governance boards to establish criteria for identifying wasteful, low-value, or duplicative investments. The department stated it would establish the criteria by December 2014. However, the department did not address whether it would be reporting its plans to OMB, which was the focus of our recomnendation. We will follow up with officials on this.

    Recommendation: To improve the department's implementation of PortfolioStat, in future reporting to OMB, the Secretary of the Interior should direct the CIO to fully describe the following PortfolioStat action plan element: establish criteria for identifying wasteful, low-value, or duplicative investments.

    Agency Affected: Department of the Interior

  29. Status: Open

    Comments: In its January 2014 comments on our report, the Department of the Interior provided information on the status of its efforts to consolidate the Enterprise Forms System to a shared service and established a December 2014 target date for completion. In addition, the department stated that it would report on the status of the initiative quarterly until completion. We will follow up with the department to monitor its progress in completing the initiative and reporting on it to OMB.

    Recommendation: To improve the department's implementation of PortfolioStat, the Secretary of the Interior should direct the CIO to report on the department's progress in consolidating the Electronic Forms System component of the eMail Enterprise Records & Document Management System deployment 8 to a shared service as part of the OMB integrated data collection quarterly reporting until completed.

    Agency Affected: Department of the Interior

  30. Status: Open

    Comments: In its December 2013 response to this recommendation, the Department of Justice stated that it had updated its enterprise architecture to include 100 percent of the information technology investments. However, it did not provide evidence of this action.We will follow up with the department to obtain supporting documentation.

    Recommendation: To improve the department's implementation of PortfolioStat, the Attorney General should direct the CIO to reflect 100 percent of information technology investments in the department's enterprise architecture.

    Agency Affected: Department of Justice

  31. Status: Open

    Comments: In its December 2013 response to this recommendation, the Department of Justice (DOJ) stated that its Email and Collaboration Working Group established consolidation targets, and began Phase One of its email consolidation effort. In addition, DOJ provided information on the status of its efforts to establish additional targets. We are reviewing the information provided, as well as DOJ's reporting to OMB, to determine the extent to which this recommendation has been addressed.

    Recommendation: To improve the department's implementation of PortfolioStat, in future reporting to OMB, the Attorney General should direct the CIO to fully describe the following PortfolioStat action plan element: establish targets for commodity IT spending reductions and deadlines for meeting those targets.

    Agency Affected: Department of Justice

  32. Status: Closed - Implemented

    Comments: The Department of Labor completed its commodity IT baseline and submitted it to OMB in August 2014 as part of the required quarterly reporting through the integration data collection tool. In July 2015, the department provided the guidance used to collect and review the commodity IT baseline information as evidence of a process to ensure the quality of the information collected.

    Recommendation: To improve the department's implementation of PortfolioStat, the Secretary of Labor should direct the CIO to develop a complete commodity IT baseline.

    Agency Affected: Department of Labor

  33. Status: Open

    Comments: In its December 2013 response to this recommendation, the Department of Labor stated that the Chief Information Officer participates in discussions to identify and eliminate duplication and facilitate the use of commodity IT and shared services through the IT governance committees. We are reviewing documentation we recently obtained from the department to determine the current status of action to address this recommendation.

    Recommendation: To improve the department's implementation of PortfolioStat, in future reporting to OMB, the Secretary of Labor should direct the CIO to fully describe the following PortfolioStat action plan elements: (1) consolidate commodity IT spending under the agency CIO and (2) establish targets for commodity IT spending reductions and deadlines for meeting those targets.

    Agency Affected: Department of Labor

  34. Status: Open

    Comments: The Department of Labor completed the consolidation of DOL agency e-mail systems into a shared cloud-based e-mail service in September 2014. In July 2015, the department provided evidence of a status report on the Office of Management and Budget IT dashboard showing completion of the initiative.

    Recommendation: To improve the department's implementation of PortfolioStat, the Secretary of Labor should direct the CIO to report on the department's progress in consolidating the cloud e-mail services to a shared service as part of the OMB integrated data collection quarterly reporting until completed.

    Agency Affected: Department of Labor

  35. Status: Open

    Comments: in July 2015, NASA reported that it had initiated an effort referred to as Business Service Assessment (BSA) for IT to establish a more efficient IT operating model that maintains a minimum set of capabilities and meets current and future mission needs. The agency stated that one objective of the BSA is to guide technical, services, and investment decisions, create enterprise architecture and enterprise services methodologies for each IT domain that feeds into the overarching enterprise architecture for the full IT portfolio. In March 2016, the agency reported that final recommendations regarding the BSA were expected to be submitted to the Agency Mission Support Council at the end of the month. We are following up with NASA on the status of this recommendation.

    Recommendation: To improve the agency's implementation of PortfolioStat, the Administrator of the National Aeronautics and Space Administration should direct the CIO to reflect 100 percent of information technology investments in the agency's enterprise architecture.

    Agency Affected: National Aeronautics and Space Administration

  36. Status: Open

    Comments: In May 2015, NASA reported that OMB published new action items that resulted in a shift in tracking of the previous action items identified in our recommendation. In July 2015, the agency provided evidence of a July 2015 report updating OMB of the status of these items.

    Recommendation: To improve the agency's implementation of PortfolioStat, in future reporting to OMB, the Administrator of the National Aeronautics and Space Administration should direct the CIO to fully describe the following PortfolioStat action plan elements: (1) consolidate commodity IT spending under the agency CIO; (2) target duplicative systems or contracts that support common business functions for consolidation; (3) establish criteria for identifying wasteful, low-value, or duplicative investments; and (4) establish a process to identify these potential investments and a schedule for eliminating them from the portfolio.

    Agency Affected: National Aeronautics and Space Administration

  37. Status: Closed - Implemented

    Comments: In July 2015, NASA provided evidence it had completed the consolidation of the NASA Integrated Communications Services Consolidated Configuration Management System in April 2014.

    Recommendation: To improve the agency's implementation of PortfolioStat, the Administrator of the National Aeronautics and Space Administration should direct the CIO to report on the agency's progress in consolidating the NASA Integrated Communications Services Consolidated Configuration Management System to a shared service as part of the OMB integrated data collection quarterly reporting until completed.

    Agency Affected: National Aeronautics and Space Administration

  38. Status: Open

    Comments: In its February 2014 statement of actions to address our recommendations, the National Archives and Records Administration reported that the four action plan elements identified in the recommendation had been included in the latest information resources management strategic plan submitted to OMB. We will review the plan to confirm whether the elements were included.

    Recommendation: To improve the agency's implementation of PortfolioStat, in future reporting to OMB, the Archivist of the United States should direct the CIO to fully describe the following PortfolioStat action plan elements: (1) consolidate commodity IT spending under the agency CIO; (2) target duplicative systems or contracts that support common business functions for consolidation; (3) establish criteria for identifying wasteful, low-value, or duplicative investments; and (4) establish a process to identify these potential investments and a schedule for eliminating them from the portfolio.

    Agency Affected: National Archives and Records Administration

  39. Status: Open

    Comments: The National Science Foundation (NSF) reported that while OMB had not requested that the agency provide updates to the 2012 PortfolioStat action plan, NSF had provided different, OMB-requested documentation in support of annual PortfolioStat activities. We plan to follow up with the agency to determine the extent to which the documentation provided to OMB addresses our recommendation.

    Recommendation: To improve the agency's implementation of PortfolioStat, in future reporting to OMB, the Director of the National Science Foundation should direct the CIO to fully describe the following PortfolioStat action plan elements: (1) consolidate commodity IT spending under the agency CIO and (2) establish criteria for identifying wasteful, low-value, or duplicative investments.

    Agency Affected: National Science Foundation

  40. Status: Closed - Implemented

    Priority recommendation

    Comments: As evidence that it developed a commodity IT baseline, in March 2017, NRC provided an information technology (IT) asset inventory submitted to OMB in May 2016, and reports listing mobile devices and services, desktops and laptops, and software licenses submitted to OMB in February 2017. NRC also provided evidence of actions to centralize the commodity IT baseline under the Chief Information Officer, establish controls to ensure commodity IT spending data is appropriately captured and categorized, and restructure its portfolio to ensure transparency into how IT funds, including commodity IT, are budgeted and executed. In May 2017, NRC provided a current snapshot of its systems, software, and hardware inventories. We reviewed the inventories and found that they listed IT assets associated with IT infrastructure, enterprise IT and business systems, the three asset categories included in OMB?s definition of commodity IT. We believe NRC's actions are sufficient to address this recommendation.

    Recommendation: To improve the agency's implementation of PortfolioStat, the Chairman of the U.S. Nuclear Regulatory Commission should direct the CIO to develop a complete commodity IT baseline.

    Agency Affected: Nuclear Regulatory Commission

  41. Status: Closed - Implemented

    Comments: In August 2014, NRC reported progress on action items from its 2013 PortfolioStat session which differed from the action items identified in our recommendation based on new OMB priorities. In July 2015, the agency also reported it was working on a plan outlining actions for meeting Chief Information Officer responsibilities, a new OMB priority identified in June 2015 guidance for implementing provisions of IT acquisition reform legislation enacted in December 2014. We verified that the plan was issued in November 2015 and that action items from the 2013 PortfolioStat session, such as optimize investment management and improve mobile contract management, were implemented.

    Recommendation: To improve the agency's implementation of PortfolioStat, in future reporting to OMB, the Chairman of the U.S. Nuclear Regulatory Commission should direct the CIO to fully describe the following PortfolioStat action plan elements: (1) consolidate commodity IT spending under the agency CIO; (2) establish targets for commodity IT spending reductions and deadlines for meeting those targets; (3) target duplicative systems or contracts that support common business functions for consolidation; and (4) establish a process to identify these potential investments and a schedule for eliminating them from the portfolio.

    Agency Affected: Nuclear Regulatory Commission

  42. Status: Open

    Comments: In August 2014, the Office of Personnel Management stated that it would be generating a policy requiring the baselines to be updated quarterly and established a target of May 2015 for fully implementing this recommendation. In March 2015, the agency stated that it was continuing to make progress toward the completion of its commodity IT baseline.

    Recommendation: To improve the agency's implementation of PortfolioStat, the Director of the Office of Personnel Management should direct the CIO to develop a complete commodity IT baseline.

    Agency Affected: Office of Personnel Management

  43. Status: Open

    Comments: In August 2014, the Office of Personnel Management stated that the initial program office responses to our recommendation represented the vision of the former Chief Information Officer (CIO). The agency stated that the new CIO's strategic plan would address duplicative systems and contracts as part of the CIO re-organization project that was underway, with the intent of bringing the different job functions under one group in order to utilize resources and common business functions more effectively. The agency established May 2015 as a target for fully implementing the recommendation. However, we have not yet received evidence of this action. We plan to follow up on the status of actions taken.

    Recommendation: To improve the agency's implementation of PortfolioStat, in future reporting to OMB, the Director of the Office of Personnel Management should direct the CIO to fully describe the following PortfolioStat action plan elements: (1) move at least two commodity IT areas to shared services and (2) target duplicative systems or contracts that support common business functions for consolidation.

    Agency Affected: Office of Personnel Management

  44. Status: Open

    Comments: In August 2014, the Office of Personal Management (OPM) stated that a project initiated under the former Chief Information Officer's guidance deals specifically with help desk consolidation. OPM also stated it had leveraged the Remedy tool to integrate the IT asset inventory function as part of the help desk and that many of the IT asset inventory functions were now automated as part of this effort. The agency established May 2015 as a target for fully implementing the recommendation. We plan to follow up with OPM to find out about the status of actions taken to address this recommendation.

    Recommendation: To improve the agency's implementation of PortfolioStat, the Director of the Office of Personnel Management should direct the CIO to report on the agency's progress in consolidating the help desk consolidation and IT asset inventory to shared services as part of the OMB integrated data collection quarterly reporting until completed.

    Agency Affected: Office of Personnel Management

  45. Status: Open

    Priority recommendation

    Comments: In a recent GAO review examining whether agencies have complete inventories of business and enterprise IT systems (which represent 2 of the 3 categories of assets called for in the commodity IT baseline), SBA provided an inventory which it acknowledged did not include all systems or represent all offices. (Note: the review was summarized in GAO-16-511 issued in September 2016.) The agency noted that it was working with its offices to complete the inventory and hoped to finalize it and establish processes for updating the inventory, including possibly automating its data gathering abilities. In May 2017, SBA provided an update on the status of actions to address the recommendation. We are currently reviewing the documentation provided to determine whether SBA has fully addressed the recommendation.

    Recommendation: To improve the agency's implementation of PortfolioStat, the Administrator of the Small Business Administration should direct the CIO to develop a complete commodity IT baseline.

    Agency Affected: Small Business Administration

  46. Status: Open

    Comments: In June 2015, SBA stated it believed the action items would be addressed as part of its actions to implement the provisions of the Federal Information Technology Acquisition Reform Act. We reviewed the agency's December 2015 plan for implementing the law and an April 2016 update but did not find evidence of actions to address the items in the recommendation. In May 2017, SBA provided an update on the status of actions to address the recommendation. We are currently reviewing the documentation provided to determine whether SBA has fully addressed the recommendation.

    Recommendation: To improve the agency's implementation of PortfolioStat, in future reporting to OMB, the Administrator of the Small Business Administration should direct the CIO to fully describe the following PortfolioStat action plan elements: (1) consolidate commodity IT spending under the agency CIO; (2) establish targets for commodity IT spending reductions and deadlines for meeting those targets; (3) target duplicative systems or contracts that support common business functions for consolidation; and (4) establish a process to identify those potential investments and a schedule for eliminating them from the portfolio.

    Agency Affected: Small Business Administration

  47. Status: Open

    Comments: In September 2014, the Social Security Administration (SSA) reported that the instruction set for its Special Expense Item process through which all non-labor IT dollars go now includes the definition of commodity IT baseline, and the requirement to identify all commodity IT baseline funds requested. SSA also stated it will report the commodity IT baseline results for fiscal year 2015 in its November integrated data collection report. We are reviewing the instruction set for the Special Expense Item process and SSA's November integrated data collection report to verify SSA's reported actions.

    Recommendation: To improve the agency's implementation of PortfolioStat, the Commissioner of the Social Security Administration should direct the CIO to develop a complete commodity IT baseline.

    Agency Affected: Social Security Administration

  48. Status: Open

    Comments: In August 2015, the Social Security Administration (SSA) reported that it had migrated its geospatial architecture to a shared service in September 2014 and was complying with OMB reporting requirements. In July 2016, the agency provided e-mail messages and meeting minutes documenting various stages of the migration as evidence that it was completed as planned. However, SSA did not provide evidence of reporting to OMB. We are following up with SSA to obtain this evidence.

    Recommendation: To improve the agency's implementation of PortfolioStat, the Commissioner of the Social Security Administration should direct the CIO to report on the agency's progress in consolidating the geospatial architecture to a shared service as part of the OMB integrated data collection quarterly reporting until completed.

    Agency Affected: Social Security Administration

  49. Status: Open

    Comments: According to the Department of State, since August 2014 all major and non-major IT investments and corresponding assets have been captured in enterprise architecture artifacts. We will follow up with the department to obtain documentation supporting this claim.

    Recommendation: To improve the department's implementation of PortfolioStat, the Secretary of State should direct the CIO to reflect 100 percent of information technology investments in the department's enterprise architecture.

    Agency Affected: Department of State

  50. Status: Open

    Comments: In August 2014, the Department of State reported taking several actions to address the action plan elements we determined had not been fully described in our review. For example, it provided the Integrated Logistics Management System and the Global IT Modernization program as examples of two commodity IT investments it had moved to shared services and reported that it instituted review processes to identify duplicative efforts within the IT portfolio. The department, however, did not state whether it had reported these actions to OMB, which was the focus of our recommendation. We will follow up with the department on this.

    Recommendation: To improve the department's implementation of PortfolioStat, in future reporting to OMB, the Secretary of State should direct the CIO to fully describe the following PortfolioStat action plan elements: (1) consolidate commodity IT spending under the agency CIO; (2) establish targets for commodity IT spending reductions and deadlines for meeting those targets; (3) move at least two commodity IT areas to shared services; (4) target duplicative systems or contracts that support common business functions for consolidation; and (5) establish a process to identify those potential investments and a schedule for eliminating them from the portfolio.

    Agency Affected: Department of State

  51. Status: Open

    Comments: In August 2014, the Department of State reported that it had completed the content publishing and delivery services initiative and was reporting on its progress in consolidating the Foreign Affairs Network initiative to shared services through the OMB budget process. We plan to follow up with the agency to obtain supporting documentation.

    Recommendation: To improve the department's implementation of PortfolioStat, the Secretary of State should direct the CIO to report on the department's progress in consolidating the Foreign Affairs Network and content publishing and delivery services to shared services as part of the OMB integrated data collection quarterly reporting until completed.

    Agency Affected: Department of State

  52. Status: Closed - Implemented

    Comments: In September 2015, the department stated that it would be incorporating these action plan elements as part of the Federal Information Technology Acquisition Reform Act (FITARA) guidance it would be implementing over the next few months. The FITARA implementation plan issued in December 2015 describes the department's framework for addressing the elements that had not been fully described in the PortfolioStat action plan originally required by the Office of Management and Budget. It also addresses steps for addressing gaps in CIO responsibilities supporting these elements.

    Recommendation: To improve the department's implementation of PortfolioStat, in future reporting to OMB, the Secretary of Transportation should direct the CIO to fully describe the following PortfolioStat action plan elements: (1) consolidate commodity IT spending under the agency CIO; (2) establish targets for commodity IT spending reductions and deadlines for meeting those targets; (3) target duplicative systems or contracts that support common business functions for consolidation; and (4) establish a process to identify those potential investments and a schedule for eliminating them from the portfolio.

    Agency Affected: Department of Transportation

  53. Status: Open

    Comments: In September 2015, the department reported that it had discontinued its effort to migrate the Enterprise Messaging program to shared services because it was no longer cost-effective. We plan to follow up with the department on this matter.

    Recommendation: To improve the department's implementation of PortfolioStat, the Secretary of Transportation should direct the CIO to report on the department's progress in consolidating the Enterprise Messaging to shared services as part of the OMB integrated data collection quarterly reporting until completed.

    Agency Affected: Department of Transportation

  54. Status: Open

    Comments: In September 2014, the Departmnent of the Treasury provided information on its efforts to address its action plan elements, including (1) establishing a general approach to reviewing new investment requests that considers risk, value, and cost; and (2) driving Treasury's IT investment portfolio toward common platforms whenever possible. However, the department did not address whether it was reporting on these efforts to OMB, which was the focus of our recommendation. We will follow up with the department on this.

    Recommendation: To improve the department's implementation of PortfolioStat, in future reporting to OMB, the Secretary of the Treasury should direct the CIO to fully describe the following PortfolioStat action plan elements: (1) consolidate commodity IT spending under the agency CIO and (2) establish criteria for identifying wasteful, low-value, or duplicative investments.

    Agency Affected: Department of the Treasury

  55. Status: Open

    Comments: The department described several examples of processes it had in place to identify opportunities to reduce duplicative, low-value or wasteful investments, including annual reviews of each major IT investment and monthly portfolio reviews. We plan to follow up with the department to obtain supporting documentation.

    Recommendation: To improve the department's implementation of PortfolioStat, as the department finalizes and matures its enterprise architecture and valuation methodology, the Secretary of the Treasury should direct the CIO to utilize these processes to identify whether there are additional opportunities to reduce duplicative, low-value, or wasteful investments.

    Agency Affected: Department of the Treasury

  56. Status: Open

    Comments: The department provided documentation related to its DoNotPay Business Center, Fiscal IT Data Center Consolidation, and Business Process Management Status initiatives. We are reviewing the information provided and plan to follow up with the department as appropriate.

    Recommendation: To improve the department's implementation of PortfolioStat, the Secretary of the Treasury should direct the CIO to develop support for the estimated savings for fiscal years 2013 to 2015 for the DoNotPay Business Center, Fiscal IT Data Center Consolidation and Business Process Management Status initiatives.

    Agency Affected: Department of the Treasury

  57. Status: Open

    Comments: In response to this recommendation, in September 2014, USAID provided GAO its guidance for establishing an IT asset inventory consistent with Federal Information Systems Management Act requirements and its guidance for purchasing equipment and services which are compliant with agency standards. In October 2015, USAID also stated that it regularly updates its enterprise architecture through maintenance of its information systems inventory and evaluation of future investments. In March 2017, the agency provided GAO documentation supporting its efforts to maintain its information systems inventory and evaluate future investments. However, USAID did not show how these activities help ensure that investments are all included in the enterprise architecture. GAO is following up with the agency on this matter.

    Recommendation: To improve the agency's implementation of PortfolioStat, the Administrator of the U.S. Agency for International Development should direct the CIO to reflect 100 percent of information technology investments in the agency's enterprise architecture.

    Agency Affected: United States Agency for International Development

  58. Status: Closed - Implemented

    Comments: In October 2015, the US Agency for International Development provided evidence of having developed a complete commodity IT baseline including enterprise IT, business, and infrastructure assets.

    Recommendation: To improve the agency's implementation of PortfolioStat, the Administrator of the U.S. Agency for International Development should direct the CIO to develop a complete commodity IT baseline.

    Agency Affected: United States Agency for International Development

  59. Status: Closed - Implemented

    Comments: In response to this recommendation, in May 2016, USAID provided a Decommissioning Plan it had issued that month. The plan, based on the agency's IT asset inventory and other sources, describes USAID's approach for decommissioning and retiring redundant or sub-optimal IT investments. It also lists systems and technology that were decommissioned in fiscal year 2014 and 2015 and provides estimated time frames for decommissioning additional systems and technology in fiscal year 2016 and beyond. USAID also provided documentation of its processes for preventing duplicate technologies, including the Office of the Chief Information Officer process for concept intake, the IT acquisition assessment and authorization process, the software approval review process, and use of the Enterprise Architecture Analysis and Reporting Tool.

    Recommendation: To improve the agency's implementation of PortfolioStat, in future reporting to OMB, the Administrator of the U.S. Agency for International Development should direct the CIO to fully describe the following PortfolioStat action plan elements: (1) target duplicative systems or contracts that support common business functions for consolidation and (2) establish a process to identify those potential investments and a schedule for eliminating them from the portfolio.

    Agency Affected: United States Agency for International Development

  60. Status: Closed - Implemented

    Comments: In August 2014, the US Agency for International Development provided evidence of having migrated its Telecommunications and Operations Center to shared services in October 2012. In October 2015, the agency provided evidence of having completed the migration of email to shared services. Consistent with OMB guidance, the agency has been reporting cost savings and avoidance associated with these efforts to OMB on a quarterly basis through the submission of integrated data collection reports.

    Recommendation: To improve the agency's implementation of PortfolioStat, the Administrator of the U.S. Agency for International Development should direct the CIO to report on the agency's progress in consolidating the e-mail and Telecommunication and Operations Center to shared services as part of the OMB integrated data collection quarterly reporting until completed.

    Agency Affected: United States Agency for International Development

  61. Status: Open

    Comments: In a December 2015 update to the status of this recommendation, the department stated it was changing its governance processes and organizational structures for IT portfolio, system, project and requirements management to strengthen its ability to identify and eliminate/consolidate duplicative systems or contracts. The department recently reported that these new processes and organizations were established in the Spring of 2016, including a new strategic sourcing approach which should assist in addressing our recommendation. We are following up with the department to obtain evidence of this approach.

    Recommendation: To improve the department's implementation of PortfolioStat, in future reporting to OMB, the Secretary of Veterans Affairs should direct the CIO to fully describe the following PortfolioStat action plan element: target duplicative systems or contracts that support common business functions for consolidation.

    Agency Affected: Department of Veterans Affairs

  62. Status: Open

    Comments: In December 2015, the department reported that it would no longer pursue the initiative because an analysis performed in fiscal year 2014 indicated very little, if any cost savings to be achieved. The agency, however, did not provide evidence regarding any related reporting to OMB. We are following up with the department to obtain this evidence.

    Recommendation: To improve the department's implementation of PortfolioStat, the Secretary of Veterans Affairs should direct the CIO to report on the department's progress in consolidating the dedicated fax servers to a shared service as part of the OMB integrated data collection quarterly reporting until completed.

    Agency Affected: Department of Veterans Affairs

  63. Status: Open

    Comments: In December 2015, the department stated it was changing its governance processes and organizational structures for IT portfolio, system, project and requirements management to strengthen its ability to identify and eliminate/consolidate duplicative systems or contracts. The department recently reported that these new processes and organizations were established in the Spring of 2016. We are following up with the department to find out how they are incorporating the use of the enterprise architecture and value model to identify opportunities to reduce duplicative, low-value, or wasteful investments.

    Recommendation: To improve the department's implementation of PortfolioStat, as the department matures its enterprise architecture process, the Secretary of Veterans Affairs should direct the CIO to make use of it, as well as the valuation model, to identify whether there are additional opportunities to reduce duplicative, low-value, or wasteful investments.

    Agency Affected: Department of Veterans Affairs

  64. Status: Open

    Comments: In December 2015, the department reported that the scope of the Server Virtualization initiative was increased and that the cost avoidance estimates were being revised accordingly. It also reported that the Elimination of Analog Fax Lines initiative was no longer being pursued because an analysis found that it would result in very little, if any, cost savings. In regards to the Renegotiate Microsoft Enterprise License Agreement initiative, the department reported that total savings over a 5-year period were renegotiated but did not provide supporting documentation. Lastly, the department reported that a new economic justification for the One CPU Policy initiative was being developed based on a consolidation strategy, and would be provided when completed. We are following up with the department to obtain documentation supporting its reported actions.

    Recommendation: To improve the department's implementation of PortfolioStat, the Secretary of Veterans Affairs should direct the CIO to develop detailed support for the estimated savings for fiscal years 2013 to 2015 for the Server Virtualization, Eliminate Dedicated Fax Servers Consolidation, Renegotiate Microsoft Enterprise License Agreement, and one CPU policy initiatives.

    Agency Affected: Department of Veterans Affairs

 

Explore the full database of GAO's Open Recommendations »

Nov 20, 2017

Nov 8, 2017

Oct 31, 2017

Oct 26, 2017

Oct 17, 2017

Oct 12, 2017

Oct 11, 2017

Oct 10, 2017

Sep 29, 2017

Looking for more? Browse all our products here