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Actions Needed to Improve the Transparency and Reliability of Labor's Data on the H-2A Program

GAO-13-144R Published: Jul 02, 2013. Publicly Released: Jul 02, 2013.
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Highlights

What GAO Found

The H-2A visa program allows U.S. employers that anticipate a shortage of domestic agricultural workers to hire foreign workers on a temporary basis. GAO issued a report on the process employers follow in applying for these workers and made several recommendations to the Department of Labor (Labor) for improving that process In pursuing work on that report, GAO found that the number of applications submitted by employers for H-2A worker positions, the number of H-2A worker positions requested, and the number of worker positions approved by Labor cited in Labor's annual reports from fiscal year 2006 and FY 2012 sometimes differed from the numbers reported by Labor in the data it makes available to the public on its website. GAO also found that much of the data Labor reported from applications submitted on behalf of multiple employers for this same period contained inconsistencies and that Labor lacked internal controls to monitor and prevent these inconsistencies. As a result, GAO was unable to rely on the data to draw conclusions about trends in usage of the H-2A program and, in some cases, found the data to be unreliable in terms of the number and identity of the employers seeking H-2A workers. Finally, GAO found that the new system Labor is using to allow employers to file their H-2A applications electronically, iCERT, does not contain data edit checks to ensure its accuracy. To inform users of the data's reliability and completeness and to improve the quality of future data, GAO recommends that Labor take steps to disclose the limitations of the H-2A data it posts on its website, and that Labor verify the data provided on multi-employer applications.

Why GAO Did This Study

In pursuing work requested by the Chairman of the Senate Subcommittee on Livestock, Dairy, Poultry, Marketing, and Agriculture Security that resulted in the report noted above, GAO identified inconsistencies in the data reported by Labor on the H-2A program. This letter summarizes GAO's key findings on the reliability of the data.

Recommendations

GAO recommends that the Secretary of Labor direct the Assistant Secretary for Employment and Training to take the following actions:

1. Enhance the transparency of the data reported to the public on the H-2A program in the data files posted on Labor's website by disclosing the limitations of the data. For example, note that the number of H-2A positions requested by employers represents the number requested on their initial applications and does not consistently reflect later changes to the applications, such as increases or decreases in the number of positions requested, and that caution should be exercised in using the data to draw conclusions about trends in the H-2A program.

2. Enhance the validity of the data reported in the data files posted to its website on multi-employer applications by collecting separate data on where workers will be employed and where they will be housed, and by providing additional guidance on how to report the number of worker positions requested.

3. Improve the reliability of the data on H-2A applications filed on behalf of multiple employers in the new H-2A module of the iCERT system by assessing the feasibility of adding data edit checks to the module that would flag inconsistencies in the data. For example, one check could compare the total number of H-2A positions requested on a multi-employer application to the sum of the number of positions listed on the application for each employer listed and flag applications for further review if the numbers do not match.

Recommendations for Executive Action

Agency Affected Recommendation Status
Department of Labor The Secretary of Labor should direct the Assistant Secretary for Employment and Training to enhance the transparency of the data reported to the public on the H-2A program in the data files on Labor's website by disclosing the limitations of the data, including that the number of H-2A worker positions requested by employers represents the number requested on their initial applications and does not consistently reflect later changes to the applications, such as increases or decreases in the number of worker positions requested or approved, and that caution should be applied in using the data to draw conclusions about trends in the H-2A program.
Closed – Implemented
The Office of Foreign Labor Certification (OFLC) has added material to its website that discloses specific weaknesses in its performance data of which users should be aware. Specifically, in March 2013, the OFLC published a notice on its Performance web page disclosing the limitations of using H-2A case data (see http://www.foreignlaborcert.doleta.gov/performancedata.cfm). This notice explains how application data are entered, processed, and extrapolated from individual cases, and identifies limitations of the data specific to agricultural associations.
Department of Labor The Secretary of Labor should direct the Assistant Secretary for Employment and Training to enhance the validity of the data reported in the data files on multi-employer applications by collecting separate data on where workers will be employed and where they will be housed, and by providing additional guidance on how to report requested worker positions.
Closed – Not Implemented
The Department of Labor (DOL) disagrees with this recommendation. DOL noted that agricultural associations are already required by regulation to list the name, address, total number of workers needed, and the crops and agricultural work to be performed for each employer member that will employ H-2A workers. To streamline the processing of applications, the Department reported that they allow agricultural associations filing as joint employers to list the farms or other locations (e.g., temporary labor camps) where workers will be housed on the same attachment as the farms that will employ workers. When the agricultural association needs to adjust the number of workers requested or remove one or more employer members from a pending application, the Office of Foreign Labor Certification (OFLC) performs this action promptly with minimal disruption in application processing, thereby avoiding delays in workers reaching farms to perform vital work. OFLC believes the information it currently collects from employers allows them to process the H-2A applications in a timely manner. The Department explained on the OFLC web site in its H-2A data limitation notice that employer records that reflect "0" workers certified indicate that the particular farm or location is used for housing the workers. The notice also recommends that researchers rely on the master record numbers reflecting the sum of the workers certified for all employers on a multi-employer application when assessing program use. Labor continues to disagree, noting that it would hinder the agency's ability to process H-2A applications in a timely manner. ETA reiterated that the public notice on its website fully discloses the limitations of the public disclosure data.
Department of Labor The Secretary of Labor should direct the Assistant Secretary for Employment and Training to improve the reliability of the data on H-2A applications filed on behalf of multiple employers in the new H-2A module of the iCERT system by assessing the feasibility of adding data edit checks to the module that would flag inconsistencies in the data. For example, one check could compare the total number of H-2A positions requested on a multi-employer application to the sum of the number of positions listed on the application for each employer listed and flag applications for further review if the numbers do not match.
Closed – Implemented
The Department agrees that one important aspect of maintaining program integrity involves the use of internal controls to ensure data reliability. In February 2013, the Office of Foreign Labor Certification (OFLC) implemented a new procedure to more accurately reconcile the number of worker positions requested and certified for each employer member listed on an H-2A application filed by an association acting as a joint-employer. In those very limited circumstances where a decision to issue a partial certification (e.g., reducing the original number of worker positions requested) is reached, the OFLC reported that it would promptly contact the agricultural association to ascertain which of its employer members will be receiving fewer workers than were originally requested. Once a response is received, the revised data are entered on the H-2A application record using the iCERT Visa Portal System before the OFLC issues a final certification decision. OFLC will also examine the feasibility of automating this new internal control in its iCERT System over the next six months. In FY14, Labor reported that all software coding and internal quality testing was completed within the original timeframe. Formal user acceptance testing and deployment was completed and implemented in September 2014. Specifically, data edit checks were added to the iCERT System to flag cases for review where: 1) upon submission of a multi-employer H-2A application, the sum of the total worker positions requested for each employer listed on the ETA Form 9142A is greater than the Total Worker Positions Requested for Certification (Field B.7, ETA Form 9142A), and 2) prior to the issuance of a certification, the sum of the total worker positions requested for each employer listed on the ETA Form 9142A is greater than the Total Worker Positions Requested for Certification (Field B.7, ETA Form 9142A). This second-tier flag is important and can be triggered during the agency's processing of a multi-employer H-2A application because agricultural associations may request amendments to the number of worker positions requested for one or more employer members at any time prior to the issuance of a final determination. DOL believes this will assist analysts with adjudication and improve the reliability of the data on H-2A applications filed by associations on behalf of multiple employer members.

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Agricultural workersData collectionDatabasesEmployeesEmployment assistance programsEmployment of foreign nationalsInternal controlsReports managementStatistical dataTemporary employmentWebsitesData integrityInformation disclosureLabor statisticsTransparencyAgricultural guestworker visas