School Meal Programs: Improved Reviews, Federal Guidance, and Data Collection Needed to Address Counting and Claiming Errors

GAO-09-814 September 9, 2009
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Summary

In fiscal year 2008, the National School Lunch Program and School Breakfast Program provided meals to 30.9 million and 10.5 million children, respectively. Recently, the U.S. Department of Agriculture (USDA) issued the first estimate of improper payments due to meal counting and claiming errors in these programs, which was approximately $860 million (8.6 percent of federal program reimbursements) in school year 2005-2006. These errors include: (1) cashier errors, such as those made in determining if a meal meets the federal menu planning and nutrition requirements (meal counting), and (2) aggregation errors made when officials count and total meals for federal reimbursement (meal claiming). GAO was asked to review (1) actions taken by states and school food authorities (SFA) to identify and address meal counting and claiming errors; and (2) actions taken by USDA to help states and SFAs identify and address meal counting and claiming errors. GAO's steps included analyzing data on state administrative reviews of SFAs; surveying all states; conducting site visits; and interviewing federal, state, and SFA officials.

Although states and SFAs conduct program integrity reviews of the school meal programs, gaps in federal requirements for these reviews limit their effectiveness at identifying meal counting and claiming errors. States and SFAs are generally not required to review the School Breakfast Program, and 21 states reported through GAO's survey that they do not review the breakfast program. However, USDA estimates that the percentage of meal counting and claiming errors is higher in the breakfast program than the lunch program. Further, some states reported that SFA reviews of the meal programs are ineffective at identifying and reducing errors, which may be due, in part, to the self-assessment design of these reviews. When state and SFA reviews identify errors, meal counting and claiming errors persist. For example, in several SFAs that GAO visited, the same errors were identified during consecutive reviews. States and SFAs identified multiple factors that hinder efforts to address these errors, such as staff turnover, inadequate training, and school policies that complicate meal service. USDA has taken some actions to improve state reviews of SFAs, but it has not directly focused on oversight of meal counting and claiming. USDA recently provided new review forms and nationwide training to strengthen state reviews and also simplified the application process for state grants to conduct additional reviews of SFAs. However, USDA has not targeted its oversight efforts to identify or address meal counting and claiming errors. For example, USDA regional offices' reviews of state administration of the school meal programs do not focus on these errors, and some regional officials could not provide information on the extent of these errors in the states they oversee. USDA also has not updated its meal counting and claiming manual since it was first issued in 1991. Further, while USDA collects annual data on findings from state reviews of SFAs, the agency has not used these data for oversight purposes or to assess risks associated with meal counting and claiming errors.



Recommendations

Our recommendations from this work are listed below with a Contact for more information. Status will change from "In process" to "Open," "Closed - implemented," or "Closed - not implemented" based on our follow up work.

Director:
Team:
Phone:
Kay E. Brown
Government Accountability Office: Education, Workforce, and Income Security
(202) 512-3674


Recommendations for Executive Action


Recommendation: To help states and SFAs improve their ability to identify and address meal counting and claiming errors, the Secretary of Agriculture should require states to include the School Breakfast Program in their state administrative reviews of SFAs and require SFAs to include this program in their annual on-site reviews.

Agency Affected: Department of Agriculture

Status: In process

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: To help states and SFAs improve their ability to identify and address meal counting and claiming errors, the Secretary of Agriculture should update the 1991 USDA manual on meal counting and claiming procedures to ensure that current guidance is reflected.

Agency Affected: Department of Agriculture

Status: In process

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: To help states and SFAs improve their ability to identify and address meal counting and claiming errors, the Secretary of Agriculture should develop additional guidance and technical assistance for federally-required SFA annual on-site reviews. For example, USDA, through its Web site, could provide a model form to be used for on-site reviews that indicates the aspects of meal counting and claiming procedures to review, or the Department could work through the National Food Service Management Institute or another organization to provide SFAs with technical assistance aimed at improving the quality of on-site reviews.

Agency Affected: Department of Agriculture

Status: In process

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: To help states and SFAs improve their ability to identify and address meal counting and claiming errors, the Secretary of Agriculture should explore the feasibility of requiring SFAs to conduct third-party annual on-site reviews to ensure independence.

Agency Affected: Department of Agriculture

Status: In process

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Recommendation: To assist federal efforts to target resources to states and SFAs at the greatest risk for these errors, the Secretary of Agriculture should develop procedures for using state administrative review data reported to Food and Nutrition Service (FNS) to assess risks and target oversight efforts associated with meal counting and claiming errors, and modify the FNS form on which states report the data so that it includes identification of which SFAs were reviewed each year and information from School Breakfast Program reviews.

Agency Affected: Department of Agriculture

Status: In process

Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.


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