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DOD Business Transformation: Status of DOD's Actions on Previous Recommendations for the Defense Travel System

GAO-09-416T Published: Mar 05, 2009. Publicly Released: Mar 05, 2009.
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Highlights

In 1995, the Department of Defense (DOD) began an effort to implement a standard departmentwide travel system--the Defense Travel System (DTS). As part of its ongoing monitoring, GAO's April 2008 testimony before this subcommittee highlighted challenges confronted by the department in its implementation efforts. GAO's testimony today is based on its current follow-up work conducted at the request of this subcommittee, as well as the Subcommittee on Readiness. GAO's testimony today focuses on the actions DOD has taken to (1) implement previous GAO recommendations regarding implementation of DTS and related travel policies, (2) phase out legacy travel systems and their associated costs, and (3) implement electronic travel voucher processing. To address these objectives, GAO (1) analyzed specific documentation, such as test documentation, travel policies, and budget data, and (2) interviewed appropriate DOD travel personnel.

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AccountabilityDefense cost controlDefense procurementDocumentationFinancial management systemsLegacy systemsMaintenance costsManagement information systemsMilitary forcesMilitary systems analysisMonitoringPerformance measuresReports managementRequirements definitionSystems analysisSystems conversionsSystems testingTestingTravel costsUtilization reviewOperations and maintenance costsPolicies and proceduresTravel vouchers