Electronic Government:

Opportunities and Challenges Facing the FirstGov Web Gateway

GAO-01-87T: Published: Oct 2, 2000. Publicly Released: Oct 2, 2000.

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This testimony discusses what can be accomplished with FirstGov.gov and identifies challenges that should be addressed as it continues to be developed and refined. Under FirstGov, an important and previously unavailable capability--searching the entire government's web pages--was rapidly and successfully put into place. The FirstGov Board of Directors needs to address the following four issues: (1) improving site security, (2) assessing and acting upon information in the Fed-Search database that might facilitate malicious activity, (3) addressing issues regarding private sector sponsorship, and (4) developing plans for the future. An overall management plan for FirstGov.gov would be a useful vehicle for setting expectations about what general functions are likely to be achievable for FirstGov in the near term, how the site will be managed on an ongoing basis, and how progress toward the larger goals set forth in the President's December 1999 memorandum will be measured.

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