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Use of Quality Control Circles in the Federal Government

FPCD-81-31 Published: Jan 07, 1981. Publicly Released: Jan 07, 1981.
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Highlights

Quality control (QC) circles are small groups of employees led by their first-level supervisor who meet on a volunteer basis to identify, analyze, and resolve job-related problems. A survey was performed on the use of QC circles in the Federal Government.

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Government Operations
Federal agenciesFederal employeesInteragency relationsPrivate sector practicesProgram managementQuality controlSurveysMilitary forcesLessons learnedLogistics