Marine Corps Needs Work Performance Measurements for Staffing Support Functions
FPCD-79-75: Published: Sep 17, 1979. Publicly Released: Sep 17, 1979.
- Full Report:
A study of the Marine Corps manpower requirement procedures for base support activities focused on the development and use of staffing standards for the Marine Corps Logistics Base in Albany, Georgia, and the Marine Corps base at Camp Lejeune, North Carolina.
Manpower decisions were based on survey team reviews of support manpower needs at each installation every three years. The teams relied heavily on historical staffing patterns and a subjective review of installation work centers, coupled with the Marine Corps Personnel Requirements Criteria Manual. Although Marine Corps headquarters prepared and updated the manual, the installations visited made little use of its quantitative and qualitative information for identifying staffing requirements. Installations differed in the extent to which they established their own guidelines for staff allocation. GAO expressed concern that the Marine Corps' failure to quantify its support manpower needs in relation to its workload, general weaknesses in its decentralized management approach, and inadequate manpower surveys, resulted in an absence of data critical for validating the current budget, reduced the Marine Corps' ability to manage and assess the effectiveness of its manpower, and limited its ability to determine mobilization needs in an emergency.
Recommendation for Executive Action
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Recommendation: In view of the Department of Defense's support of similar action in the Army, the Secretary of the Navy should use personnel experienced in budgeting, manpower, workload planning, central data processing, and work measurement to design a support manpower management system with the following characteristics: (1) an organization structure that combines the manpower-related responsibilities and staffing into one organization at all levels; (2) a methodology for determining manpower needs based on work measurement where it is feasible and cost effective and which uses onsite reviews only for review and validation of staffing standards; (3) a common, integrated database for all manpower-related functions; and (4) sufficent spaces to implement the system and an allocation of these manpower resources to the program.