Achieving Needed Organizational Change: A Customs Service Dilemma
FPCD-78-29
Published: Mar 30, 1978. Publicly Released: Mar 30, 1978.
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Highlights
The United States Customs Service is organized on four levels, or tiers--headquarters, 9 regions, 45 districts, and 303 ports. The four-tier structure stems from the Stover report, the result of a Department of the Treasury management study, which gave the impetus for the 1965-66 reorganization.
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Evaluation criteriaFederal agency reorganizationInteragency relationsPolicy evaluationOrganizational changeReorganizationSmugglingPersonnel managementHearingsPublic administration