Survey of Equal Employment Opportunity Training

FPCD-77-27: Published: May 12, 1977. Publicly Released: May 12, 1977.

Additional Materials:

Contact:

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

A survey of Equal Employment Opportunity (EEO) training provided to federal employees in selected agencies focused on the kinds of courses offered, selection of participants, and the evaluation of training results. The survey covered training provided in-house by the Civil Service Commission (CSC) and by other organizations to employees in the Departments of Health, Education, and Welfare's Region IV; Housing and Urban Development's Region IV; and Navy's Naval Air Station, Pensacola, Florida.

CSC's Regional Training Center provided about 50 percent of the EEO training received by employees in the agencies surveyed. CSC's training was based on its annual survey of agencies' training needs. Each agency also conducted an annual training needs survey, but these were done after the CSC survey. The results of EEO training provided by the regional training center had not been properly evaluated, so its impact on EEO was unknown. The surveys show a need for the agencies to make sure that employees designated for EEO training receive it, maintain reliable training data, and evaluate training results.

Recommendation for Executive Action

  1. Status: Closed

    Comments: Please call 202/512-6100 for additional information.

    Recommendation: The Chairman, CSC, should reevaluate existing procedures for the annual training needs survey and develop guidelines to coordinate the CSC survey with agency surveys. The Chairman should also devise a method for effectively evaluating CSC EEO training to determine what impact it is having on the achievement of EEO goals.

    Agency Affected:

 

Explore the full database of GAO's Open Recommendations »

Apr 4, 2016

Feb 3, 2015

Jul 25, 2013

May 16, 2013

Aug 2, 2012

Sep 30, 2011

Apr 28, 2011

Jul 29, 2010

May 24, 2010

Dec 3, 2009

Looking for more? Browse all our products here