Procedures Used by the Internal Revenue Service To Provide Taxpayers With Refunds Not Initially Delivered by the Postal Service

FGMSD-77-9: Published: Aug 4, 1977. Publicly Released: Aug 4, 1977.

Additional Materials:

Contact:

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

Internal Revenue Service (IRS) procedures are generally adequate for providing undelivered refunds to taxpayers who file income tax returns in the year following the one in which the refunds were undelivered. However, IRS needs to take action to deliver unclaimed tax refunds to some taxpayers who may not file tax returns in succeeding years.

As of December 31, 1975, IRS was holding about $25 million in refunds belonging to nearly 200,000 individual taxpayers whose refund checks were returned as undeliverable by the Postal Service. Followup letters have been partially successful in locating taxpayers entitled to tax refunds. Of the 352,000 refund checks returned in 1975, IRS was able to redeliver 248,000, or 71 percent, of the checks to the taxpayers. However, in cases where tax refunds are paid when taxpayers file their succeeding year returns, as much as a year could pass before the refunds were sent. IRS procedures should be designed to locate a greater number of taxpayers entitled to undelivered refunds and to do it more promptly.

Recommendation for Executive Action

  1. Status: Closed

    Comments: Please call 202/512-6100 for additional information.

    Recommendation: The Commissioner of IRS should: (1) furnish the news media with lists of individuals entitled to undelivered tax refunds; and (2) determine if information in the Social Security Administration's benefit file would be useful in locating individuals entitled to undelivered tax refunds, and, if so, develop a procedure for using such information.

    Agency Affected:

 

Explore the full database of GAO's Open Recommendations »

Sep 27, 2016

Sep 26, 2016

Sep 23, 2016

Sep 21, 2016

Sep 7, 2016

Aug 30, 2016

Aug 11, 2016

Jul 22, 2016

Jul 21, 2016

Looking for more? Browse all our products here