Justice and Law Enforcement:
Analysis of Two Allegations About the TVA's Energy Conservation Programs and Their Efficiency and Effectiveness
EMD-82-110, Aug 11, 1982
GAO was asked to review two allegations regarding the Tennessee Valley Authority's (TVA) energy conservation programs and to assess the efficiency and management effectiveness of those programs.
The first allegation concerned the adequacy of the TVA response to requests for a home inspection that is necessary to qualify for a heat pump loan. GAO found that TVA was slow to respond to such requests, and TVA has since taken action to rectify this situation. The second allegation was made by a former TVA energy advisor who claimed that he was fired for disclosing improprieties in the home insulation program. GAO found that he had filed two lawsuits against TVA which were dismissed by a district court. However, Supreme Court review is sought in the second suit. GAO work regarding the efficiency and effectiveness of TVA energy conservation programs was not pursued indepth because, in the early portions of its work, GAO noted that the TVA Division of Management Systems had recently issued a series of reports based on a management review of the TVA energy conservation programs. These reports did not cover the efficiency and effectiveness of the programs, but focused heavily on internal procedures. Because TVA officials stated that they would be making changes based on recommendations in these reports, GAO curtailed its work until decisions are made regarding what corrective actions will be taken.