Airline Passengers: Are Their Consumer Rights Protected?
CED-78-143
Published: Jul 20, 1978. Publicly Released: Jul 20, 1978.
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Highlights
The Civil Aeronautics Board (CAB) altered the usual buyer--seller relationship between passengers and airlines by allowing the airlines to limit their responsibility and liability; this is often to the passenger's detriment. CAB is responsible for the economic regulation of domestic airlines; it regulates fares, routes, and certain airline responsibilities.
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